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- Tasks: Lead the bar team to deliver a top-notch luxury experience for customers.
- Company: Join Harvey Nichols, a vibrant luxury department store that values inclusivity and diversity.
- Benefits: Enjoy up to 40% off fashion and hospitality, paid overtime, and a clothing allowance.
- Why this job: Be part of a dynamic team focused on exceptional service and career growth in luxury retail.
- Qualifications: Passion for luxury food and drink, great communication skills, and a love for challenges.
- Other info: Flexible hours required; no uniforms, just your personal style!
The predicted salary is between 36000 - 60000 £ per year.
Do you have a great knowledge of wines and spirits?
Do you like managing a team whilst ensuring a positive dynamic?
Are you passionate about providing the best luxury service?
If YES, we may have the role for you
Luxury department store, Harvey Nichols, is searching for a new Bar Manager to join its thriving Hospitality team in our Manchester store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Bar Manager, you will work 40 hours a week across our opening hours, with standard close 7pm Monday Thursday, and 8pm Friday Saturday and 5pm Sunday.
How we reward your hard work
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Competitive service charge (TRONC)
- Paid overtime
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our Employee groups Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role
For this role, you will be the first point of contact for our customers, providing a fun and enjoyable 5* experience, whether that be making their dining dreams a reality or providing outstanding customer service You will:
- Direct the bar operations team to ensure both customer and employee satisfaction is achieved in a motivated and cohesive environment.
- To ensure guest expectations are exceeded and seek opportunities to improve the guest experience by seeking feedback and evaluating service levels. Implementing and developing strategies to improve where necessary.
- To work closely with senior management in developing the overall dynamic in the bar team
- Serve amazing food and beverages to our customers and give them a memorable experience from the moment they sit down!
- To support set up and prepare the Café and Bar before service, ensuring all standards are adhered to.
- To carry out any other reasonable request as made by the senior management of the Manchester Store.
- Flexibility is a must; customer service cant wait during weekends and evenings!
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.
- Have you done something like this before?
- Do you have a great knowledge and passion for all things luxury food and drink?
- Are you great at talking to people?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we dont have uniforms) and this role catches your eye, hit the apply button below to kick-start your journey with us!
AMRT1_UKCT
Bar Manager employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Manager
✨Tip Number 1
Familiarize yourself with the luxury food and drink offerings at Harvey Nichols. Understanding their unique products will help you stand out during the interview and show your passion for the brand.
✨Tip Number 2
Highlight your experience in managing teams and creating a positive work environment. Be ready to share specific examples of how you've motivated your team in previous roles.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think about how you can exceed guest expectations and create memorable experiences, as this is a key aspect of the Bar Manager role.
✨Tip Number 4
Show your enthusiasm for inclusivity and diversity. Since Harvey Nichols values these principles, be prepared to discuss how you can contribute to a welcoming environment for both customers and staff.
We think you need these skills to ace Bar Manager
Some tips for your application 🫡
Showcase Your Passion: In your application, make sure to express your passion for luxury service and your knowledge of wines and spirits. Highlight any relevant experience that demonstrates your enthusiasm for the role.
Highlight Leadership Skills: As a Bar Manager, you'll be leading a team. Use your application to showcase your leadership experience and how you've successfully managed teams in the past, ensuring a positive dynamic.
Customer Service Focus: Emphasize your commitment to providing outstanding customer service. Share specific examples of how you've gone above and beyond to enhance guest experiences in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Bar Manager position. Include relevant skills, experiences, and achievements that align with the job description, particularly in hospitality and luxury retail.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Luxury Service
Make sure to express your enthusiasm for providing a top-notch luxury experience. Share specific examples of how you've gone above and beyond in previous roles to create memorable moments for customers.
✨Demonstrate Team Management Skills
Discuss your experience in managing teams effectively. Highlight how you foster a positive dynamic among team members and ensure that everyone is motivated to deliver excellent service.
✨Knowledge of Wines and Spirits
Prepare to showcase your expertise in wines and spirits. Be ready to discuss your favorite selections, pairings, and any relevant certifications or training you have completed in this area.
✨Embrace Diversity and Inclusivity
Since the company values inclusivity, be prepared to talk about your experiences working in diverse environments. Share how you promote inclusivity within your team and enhance customer experiences for all.
