Supporters’ House Hosts

Supporters’ House Hosts

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of Supporters’ House, welcoming guests and ensuring top-notch service.
  • Company: Join the National Gallery, a prestigious venue in Trafalgar Square dedicated to art and culture.
  • Benefits: Flexible full-time and part-time roles with opportunities for personal growth and team collaboration.
  • Why this job: Engage with art lovers, build relationships, and be part of an exciting new venue launch.
  • Qualifications: Strong communication skills, a passion for hospitality, and a knack for building connections.
  • Other info: Apply with your CV and cover letter, specifying your preferred role type.

The predicted salary is between 24000 - 36000 £ per year.

It’s an exciting time to join the National Gallery as we prepare to launch Supporters’ House, an exclusive new venue in Trafalgar Square, dedicated to Gallery supporters and their guests. We are looking for a team of social, outgoing individuals who value personal interactions and have a passion for delivering the very best in service within a membership and hospitality environment.

As the first point of contact for guests visiting the House, you will be a visible and approachable presence, building strong relationships with House Members, Patrons, Donors and Corporate Partners alike. With a focus on delivering exceptional service you’ll foster a collaborative, dynamic team culture in partnership with loyalty and development colleagues, the catering team and security provider. You will be responsible for being knowledgeable on all aspects of the Gallery and understand and anticipate the varying motivations of different supporter groups to deliver a seamless, quality guest experience, driving engagement, revenue, and repeat visits.

We have full time and part time vacancies available. The full-time options involve working 37.5 hours per week, working 5 days out of 7, including alternate weekends. Our part time roles are 25 hours per week working 5 hours per day between Monday and Friday or 15 hours per week, working 5 hours per day on Friday evening, and Saturday and Sunday.

If you pride yourself on fantastic communication, people skills, and organisation, this is an exciting opportunity for you.

Please send your CV together with a covering letter by an email via the button below including Supporters’ House Host in the subject line and clearly state if you’d like to be considered for full or part time roles.

Supporters’ House Hosts employer: NATIONAL GALLERY GLOBAL LTD

Joining the National Gallery as a Supporters’ House Host offers you the chance to be part of an innovative team in a prestigious location at Trafalgar Square. We pride ourselves on fostering a vibrant work culture that emphasizes personal interactions and exceptional service, providing ample opportunities for professional growth and development. With flexible full-time and part-time roles available, you will enjoy a supportive environment where your contributions are valued, and you can build lasting relationships with our esteemed members and partners.
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Contact Detail:

NATIONAL GALLERY GLOBAL LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supporters’ House Hosts

Tip Number 1

Familiarize yourself with the National Gallery and its exhibitions. Being knowledgeable about the art and the gallery's mission will help you engage with guests and demonstrate your passion for the role.

Tip Number 2

Practice your communication skills by engaging in conversations with friends or family. This will help you become more comfortable and confident when interacting with guests at Supporters’ House.

Tip Number 3

Network with individuals who have experience in hospitality or membership services. They can provide valuable insights and tips on how to excel in a role that focuses on exceptional guest experiences.

Tip Number 4

Showcase your enthusiasm for teamwork and collaboration. Highlight any previous experiences where you successfully worked as part of a team, as this is crucial for fostering a dynamic culture at Supporters’ House.

We think you need these skills to ace Supporters’ House Hosts

Excellent Communication Skills
Interpersonal Skills
Customer Service Orientation
Team Collaboration
Organizational Skills
Problem-Solving Skills
Knowledge of Hospitality Industry
Ability to Build Relationships
Adaptability
Attention to Detail
Time Management
Conflict Resolution
Understanding of Membership Programs
Passion for Art and Culture

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for Supporters’ House Hosts. Understand the key responsibilities and the qualities they are looking for, such as strong communication skills and a passion for service.

Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any roles where you interacted with guests or managed relationships, as this aligns with the expectations of the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the National Gallery. Mention specific experiences that demonstrate your ability to provide exceptional service and build relationships with diverse groups.

Follow Application Instructions: Make sure to send your application via email as specified, including 'Supporters’ House Host' in the subject line. Clearly indicate whether you are applying for full-time or part-time positions to ensure your application is processed correctly.

How to prepare for a job interview at NATIONAL GALLERY GLOBAL LTD

Show Your Passion for Service

Make sure to express your enthusiasm for delivering exceptional service. Share examples from your past experiences where you went above and beyond to ensure a positive experience for guests or customers.

Demonstrate Your People Skills

Since this role involves interacting with various supporter groups, highlight your strong communication and interpersonal skills. Be prepared to discuss how you build relationships and handle different personalities.

Know the Gallery Inside Out

Research the National Gallery and its exhibitions thoroughly. Being knowledgeable about the gallery will help you answer questions confidently and show your commitment to the role.

Emphasize Team Collaboration

Discuss your ability to work well in a team environment. Provide examples of how you've collaborated with colleagues in the past to create a positive atmosphere and achieve common goals.

Supporters’ House Hosts
NATIONAL GALLERY GLOBAL LTD
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