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For Companies At a Glance
- Tasks: Manage events and ensure top-notch customer service at a stunning wedding venue.
- Company: Join a luxury boutique hotel known for its beautiful weddings and award-winning restaurant.
- Benefits: Enjoy competitive salary, bonuses, and be part of a family-oriented management team.
- Why this job: Perfect for wedding lovers seeking a dynamic role in a vibrant hospitality environment.
- Qualifications: Experience in hotel or wedding management is essential; multitasking and time management skills are a must.
- Other info: Own transport required; flexible shift patterns from evenings to late nights.
The predicted salary is between 28800 - 43200 £ per year.
Do you love Weddings? I am looking for a talented Duty / Events Manager for a Beautiful Boutique Hotel…
The Company
My client is a luxury Boutique hotel on the outskirts of Cardiff looking for an eager Duty /Function Manager , the location is fantastic, beautiful Wedding venue, and award winning Restaurant.
The Hotel boasts extensive events & weddings packages, able to accommodate large numbers but equally private dining in beautiful surroundings.
Benefits
- Independent employer not branded
- Beautiful well known Wedding Venue
- Competitive Salary & Bonus related targets available
- Part of a family orientated management team
The Job
Working as part of the Food & Beverage Management Team, you will contribute to the general running of the C&B operation by implementing the standards in the F&B outlets. Being able to rotate your time between weddings, and general F&B Management then adjust your customer service skills to the Wedding guests.
Duties
- As Function / Duty Manager – assist with the management of staff rotas, utilising both permanent and occasional staff to ensure that optimum staffing levels and experience levels are achieved across the departments.
- Assist the department Managers in managing all events that take place on any busy given day.
- Ensure that all guests are being acknowledged and approached to the 5 star standard of service.
- Champion customer service throughout the departments, regularly reviewing departmental standards and demanding best practice from all staff.
- Assist in resolving all guest complaints in a professional manner, ensuring all queries are passed through to the F&B Manager in a swift and professional manner.
- To be fully knowledgeable and conversant with menus, wine lists, banqueting etiquette etc.
- Ensure that F&B standards comply with all current UK and EEC regulations with regard to the Weights and Measures Act and Trading Standards.
- Be responsible for Closing evenings / events & reconciliations
- Shift patterns 5pm 2am Closing or Duty Manager 10pm 2ams
The Person Specification.
The ideal Duty Manager / Function Manager would come from a Hotel / Wedding background, essential volume experience, maybe contract catering for large venues, or a high turnover branded organisation. The ability to multi task, and have a high time management skill is no:1on my clients specifications.
Hotel or Restaurant background would be ideal, one with multi faceted outlets.
Previous employment history as a Duty Manager in a Hotel environment would be preferable.
Own transport is essential for this position as public transport is not available
How to Apply
Through the website.
Do you love Weddings ?
If this sounds like your next new challenge, then please contact us today for an immediate interview.
Time4 Recruitment is acting as an employment agency in relation to this vacancy.
Proof of eligibility to work in the UK is required for this vacancy.
AMRT1_UKCT
Duty Manager employer: Time 4 Recruitment Solutions
Contact Detail:
Time 4 Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the wedding and events industry, especially in the Cardiff area. Understanding local trends and popular venues can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend local events or join online groups related to wedding planning and hotel management to make valuable connections.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled guest complaints or enhanced guest experiences in previous roles. This will demonstrate your ability to meet the high standards expected.
✨Tip Number 4
Be ready to discuss your time management and multitasking abilities. Prepare specific scenarios where you've successfully managed multiple tasks in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Duty Manager in a wedding and events context. Highlight your relevant experience in managing events, customer service, and staff coordination.
Tailor Your CV: Customize your CV to emphasize your experience in hotel management, weddings, and food & beverage operations. Include specific examples of how you've successfully managed events or improved customer service standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for weddings and events. Mention why you are excited about this particular boutique hotel and how your skills align with their needs.
Showcase Your Customer Service Skills: In your application, provide examples of how you've handled guest complaints and ensured high standards of service. This is crucial for a role that emphasizes customer satisfaction.
How to prepare for a job interview at Time 4 Recruitment Solutions
✨Show Your Passion for Weddings
Since the role is centered around weddings, express your enthusiasm for event management and how you can contribute to creating memorable experiences for couples. Share any relevant experiences you've had in wedding planning or management.
✨Demonstrate Your Customer Service Skills
Highlight your ability to provide exceptional customer service, especially in high-pressure situations. Prepare examples of how you've successfully handled guest complaints or ensured a high standard of service in previous roles.
✨Be Prepared to Discuss Multi-Tasking
The job requires excellent time management and the ability to juggle multiple tasks. Be ready to discuss specific instances where you've effectively managed various responsibilities simultaneously, particularly in a hotel or restaurant setting.
✨Know the Venue and Its Offerings
Familiarize yourself with the hotel's services, including its wedding packages and dining options. This knowledge will allow you to speak confidently about how you can enhance the guest experience and align with the hotel's standards.
