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For Companies At a Glance
- Tasks: Be the friendly face of Merton College, assisting visitors and ensuring a welcoming environment.
- Company: Join Merton College, a vibrant community with diverse individuals from around the globe.
- Benefits: Enjoy 7.6 weeks paid holiday, private health cover, and free onsite parking.
- Why this job: Experience variety daily while making a real impact in a supportive team atmosphere.
- Qualifications: Looking for personable individuals with strong communication skills and a passion for customer service.
- Other info: Work a balanced schedule of 3 days on, 3 days off, perfect for maintaining work-life balance.
The predicted salary is between 28369 - 28652 £ per year.
LODGE PORTER DAYS (RECEPTIONIST)
Contract type: Full-time, Permanent Average 42 hours per week
Salary: Starting at £28,369.29, rising to £28,652.36 after probation
Are you looking for a dynamic role where every day brings new challenges? As a Lodge Porter (receptionist) at Merton College, you'll be at the heart of a vibrant, welcoming community, interacting with Fellows, students, staff, and visitors from around the world. This role is ideal for someone who thrives in a busy, public-facing position and enjoys taking responsibility for creating a safe, supportive, and friendly environment.
Why join us?
Make an Impact: As the gateway to the College, youll be the first point of contact for many, providing exceptional service and ensuring a smooth experience for all visitors and residents.
Variety Every Day: Whether assisting with daily inquiries, managing security, or responding to emergencies, no two days are the same. This role is perfect for those who love variety and responsibility.
Team-Oriented Environment: Youll be part of a close-knit team of Porters (receptionist) who support one another while ensuring the safety and wellbeing of the College community.
What we are looking for
We are looking for individuals who are:
- Personable and approachable, with strong communication skills.
- Experienced in problem-solving and working in public-facing roles.
- Able to stay calm under pressure, particularly in emergency situations.
- Passionate about delivering exceptional customer service and creating a welcoming atmosphere.
Benefits include:
We understand the importance of work-life balance, which is why our 3 days on, 3 days off schedule (averaging 42 hours per week) ensures you have regular time off . Plus, youll enjoy:
- 7.6 weeks of paid holiday each year.
- Meals provided when on duty.
- Private health cover and OSPS pension scheme.
- Access to College fitness facilities.
- Free onsite parking.
- A professional uniform provided.
If you are someone who enjoys variety, responsibility, and working with people, this role offers an exciting opportunity to grow within a prestigious environment.
If you have any questions regarding the role, please contact us via email.
The vacancy will only remain open until a suitable candidate is appointed. We reserve the right to close the vacancy early. Previous applicants need not apply.
Merton College is an Equal Opportunities Employer.
AMRT1_UKCT
Lodge Porter - Days (Receptionist) employer: Merton College Oxford
Contact Detail:
Merton College Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lodge Porter - Days (Receptionist)
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. Since this role is all about interacting with a diverse range of people, be prepared to share examples of how you've successfully communicated and built rapport in previous roles.
✨Tip Number 2
Demonstrate your problem-solving abilities by preparing for situational questions. Think of specific instances where you had to stay calm under pressure or resolve conflicts, as these experiences will highlight your suitability for the role.
✨Tip Number 3
Familiarize yourself with Merton College's values and community. Showing that you understand and align with their mission can set you apart from other candidates and demonstrate your genuine interest in the position.
✨Tip Number 4
Prepare thoughtful questions to ask at the end of your interview. This not only shows your enthusiasm for the role but also gives you a chance to learn more about the team dynamics and daily responsibilities, which is crucial for a Lodge Porter.
We think you need these skills to ace Lodge Porter - Days (Receptionist)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Lodge Porter position. Understand the key responsibilities and the qualities Merton College is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in public-facing roles, customer service, and problem-solving. Make sure to emphasize your communication skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role and your ability to create a welcoming atmosphere.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Merton College Oxford
✨Show Your Personable Side
As a Lodge Porter, you'll be the first point of contact for many. Make sure to demonstrate your friendly and approachable nature during the interview. Practice engaging with the interviewer as if they were a visitor, showcasing your strong communication skills.
✨Highlight Problem-Solving Experience
This role requires quick thinking and effective problem-solving. Be prepared to share specific examples from your past experiences where you successfully handled challenges in public-facing roles, especially under pressure.
✨Demonstrate Calmness Under Pressure
Since emergencies can arise, it's crucial to convey your ability to stay calm and collected. Discuss any relevant experiences where you managed stressful situations effectively, emphasizing your capacity to maintain a safe environment.
✨Express Passion for Customer Service
The role is centered around delivering exceptional customer service. Share your enthusiasm for creating a welcoming atmosphere and how you plan to contribute positively to the College community, ensuring every visitor feels valued.
