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- Tasks: Manage linen deliveries and stock for guest rooms and public areas with a positive attitude.
- Company: Join the Sutton Hotel Collection, a family-owned group focused on exceptional service and community.
- Benefits: Enjoy free hotel breaks, leisure passes, enhanced parental leave, and extensive training opportunities.
- Why this job: Be part of a supportive team in a luxury setting while developing your skills and making connections.
- Qualifications: Strong organizational skills and time management are essential; physical stamina is required for this hands-on role.
- Other info: Experience a vibrant workplace culture with regular social events and a focus on personal development.
The predicted salary is between 20000 - 28000 £ per year.
One of the first purpose-built hotels in Europe, Queens Hotel was built on the site of the original Sherborne Spa, and became used as suitable accommodation for the nobility and royalty who visited Cheltenham to restore, renew and revive.
Our teams combined experience enables us to provide the very best customer service in a luxury setting where guests can soak up our history and take time out to explore the quaint villages and abundant countryside of the Cotswolds.
Our Opportunity
Working at the heart of our operations, delivering and managing linen for guest rooms and public areas, you will bring a positive and attentive personality to the role. Part of your responsibilities will be to organise the deliveries and stock for the housekeeping department. You will also need to anticipate the needs of the housekeeping team and guests, ensuring prompt and efficient service while maintaining a professional and welcoming attitude. Strong organizational skills and time management are key to succeeding in this role. Please be aware thisis a physical and hands on role.
Our People
We are now on our journey to becoming the local employer of choice, through living our values, Care, Discreet and Community.
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
Our Benefits
We want to share the Sutton Hotel Collections values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us:
– Free Hotel Breaks – From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
– Leisure Passes – We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
– Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
– Institute of Hospitality – We will pay for your membership, creating avenues for learning, coaching and mentoring.
– Learning and Development – An extensive range of training opportunities are available to facilitate your personal development.
– Health Assured – A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
– Subsidised Learning Courses – We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms, regular on and off-site social events and celebrations and cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place .
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Linen Porter employer: The Queens Hotel - Cheltenham
Contact Detail:
The Queens Hotel - Cheltenham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Show your enthusiasm for the hospitality industry! When you interact with our team during the application process, let your passion for providing excellent customer service shine through. This will help you stand out as a candidate who truly cares about the guest experience.
✨Tip Number 2
Familiarize yourself with the specific needs of a linen porter role. Understanding the importance of organization and time management in delivering linen efficiently will demonstrate your readiness for the job. Consider how you can showcase these skills in conversations with our team.
✨Tip Number 3
Network with current or former employees of the Sutton Hotel Collection. They can provide valuable insights into the company culture and expectations for the linen porter position. This knowledge can help you tailor your approach and show that you are a good fit for our family-oriented environment.
✨Tip Number 4
Prepare to discuss how you can contribute to our values of Care, Discreet, and Community. Think of examples from your past experiences where you demonstrated these values, as this alignment will resonate well with our hiring team.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Linen Porter position. Understand the key responsibilities, such as managing linen deliveries and supporting the housekeeping team, to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize your organizational skills, time management abilities, and any previous experience in a similar role. Mention how your positive and attentive personality aligns with the hotel's values.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the Sutton Hotel Collection. Share why you want to work in a luxury setting and how you can contribute to their mission of providing exceptional customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Linen Porter role.
How to prepare for a job interview at The Queens Hotel - Cheltenham
✨Show Your Positive Attitude
Since the role requires a positive and attentive personality, make sure to convey your enthusiasm during the interview. Share examples of how you've maintained a cheerful demeanor in previous roles, especially in customer service settings.
✨Demonstrate Organizational Skills
Highlight your strong organizational skills by discussing specific instances where you successfully managed deliveries or stock. This will show that you understand the importance of efficiency in the housekeeping department.
✨Prepare for Physical Aspects
As this is a hands-on role, be ready to discuss your physical capabilities and any relevant experience. Mention any previous jobs that required physical stamina and how you handled those responsibilities.
✨Align with Company Values
Familiarize yourself with the Sutton Hotel Collection's values of Care, Discreet, and Community. Be prepared to explain how your personal values align with theirs and how you can contribute to their mission of becoming the local employer of choice.
