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- Tasks: As a Linen Porter, you'll ensure guest rooms are spotless and welcoming.
- Company: Join the Apex Hotels family, where trust, passion, and teamwork thrive.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Why this job: Create memorable experiences for guests while developing friendships and skills.
- Qualifications: No specific experience needed; just bring your personality and customer service attitude!
- Other info: Structured training program to help you succeed and grow in your role.
Why join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Linen Porter in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team as we believe it is our personality, style and friendliness that makes Apex Hotels
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Critical Illness & Life Assurance cover
Starting your Journey:
As a Linen Porter,you will assist in the delivery of amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness and organisation whilst adhering to all health and safety guidelines. As a Linen Porter, you will be an integral part of the Housekeeping department working closely with all team members to deliver a seamless system of collection and replacement of all linen items.
You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Housekeeping department, you will:
- make sure that you work seamlessly and methodically to remove linen and waste items from Guest rooms and replace with fresh items to assist the Self Checking room attendants in their role.
- engage with guests in order to promote guest loyalty
- ensure guests experience our well-known high levels of comfort and quality
- take pride in the work you do
As a Linen Porter, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality!
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Linen Porter. With this in mind, we are looking for a Linen Porter who:
- Can deliver excellent standards
- Uses initiative
- is self-aware and able to evaluate their own work
- has a customer service attitude
- has the ability to multi-task and organise a variable work load
- provides excellent attention to detail
- holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work – we recruit for attitude and train for skill. Well provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, theres a place here for you. We have one ask – that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.
If you are interested, click apply. We look forward to hearing from you!
AMRT1_UKCT
Linen Porter employer: Apex City of Bath Hotel
Contact Detail:
Apex City of Bath Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Show your personality! Apex Hotels values friendliness and individuality, so during any interactions, whether in person or over the phone, let your unique character shine through. This will help you stand out as a candidate who fits their family-oriented culture.
✨Tip Number 2
Familiarize yourself with the hotel’s values of Trust, Passion, Friendliness, and Teamwork. Be prepared to discuss how you embody these values in your previous experiences, as this alignment will demonstrate that you are a great fit for the team.
✨Tip Number 3
Highlight your customer service skills! As a Linen Porter, engaging with guests is key. Think of examples where you’ve gone above and beyond to assist customers, as this will show your commitment to providing a warmer welcome.
✨Tip Number 4
Prepare to discuss your organizational skills and attention to detail. Since the role requires maintaining high cleanliness standards, be ready to share specific instances where your meticulous nature has positively impacted your work environment.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with Apex Hotels' family values of Trust, Passion, Friendliness, and Teamwork. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Emphasize your organizational skills, attention to detail, and customer service attitude in your CV and cover letter. Mention any previous experience in housekeeping or similar roles to strengthen your application.
Show Your Personality: Apex Hotels encourages applicants to bring their unique personality to the role. Use your cover letter to express who you are and how your personality can contribute to creating a warm welcome for guests.
Tailor Your Application: Customize your CV and cover letter specifically for the Linen Porter position. Address the key responsibilities mentioned in the job description and explain how you can meet those expectations.
How to prepare for a job interview at Apex City of Bath Hotel
✨Show Your Personality
Apex Hotels values individuality, so don't hesitate to let your unique personality shine during the interview. Share personal anecdotes that reflect your friendliness and passion for customer service.
✨Demonstrate Teamwork Skills
As a Linen Porter, you'll be part of a team. Highlight your experiences working collaboratively with others, and discuss how you contribute to a positive team environment.
✨Emphasize Attention to Detail
This role requires excellent organizational skills and attention to detail. Be prepared to provide examples of how you've maintained high standards in previous jobs or tasks.
✨Prepare for Customer Interaction
Since engaging with guests is crucial, think of ways you've successfully handled guest inquiries or created memorable experiences. Show that you have a genuine desire to provide a warmer welcome.
