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For Companies At a Glance
- Tasks: Serve guests with elegance and ensure a memorable dining experience.
- Company: Join a chic, French hotel in the heart of Edinburgh's West-end.
- Benefits: Enjoy a competitive salary, welcome bonus, free parking, and global hotel discounts.
- Why this job: Be part of a stylish team, enhance your customer service skills, and enjoy a vibrant work culture.
- Qualifications: Fluent English, strong attention to detail, and a passion for excellent customer service required.
- Other info: Full-time shifts from 3pm to 11pm; must be authorized to work full time.
The predicted salary is between 24000 - 30000 £ per year.
Elegant, French hotel with recently refurbished restaurant is looking for a Waiter / Waitress in theWest-end area of Edinburgh available to work full time.
This offer is for shifts from 3pm to 11pm.
Please only apply if you are authorised to work full time (sorry, not with student VISA)
We are pleased to offer you:
Salary £11.64 / h + service charge and further increase in April-25
£400 welcome bonus paid after probationary period
Free parking & Cycle to Work Scheme
Free hotel stays, pension and employee discounts in 5000 hotels worldwide
What we expect:
Very good attention to details, dealing with payments
Being excellent in customer service
Speaking English fluently
Being organised and reliable
Ability to handle feedback to always achieve guest satisfaction
Do as you say
AMRT1_UKCT
Waiter/Waitress employer: Novotel Edinburgh Park
Contact Detail:
Novotel Edinburgh Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Make sure to familiarize yourself with the menu and wine list of the restaurant. Being knowledgeable about the offerings will not only impress your interviewers but also show your commitment to providing excellent customer service.
✨Tip Number 2
Practice your communication skills, especially in English. Since fluency is a requirement, consider engaging in conversations with native speakers or participating in language exchange groups to boost your confidence.
✨Tip Number 3
Demonstrate your attention to detail during the interview by being punctual and well-presented. This reflects your ability to maintain high standards, which is crucial in the hospitality industry.
✨Tip Number 4
Be prepared to discuss how you handle feedback and ensure guest satisfaction. Think of specific examples from your past experiences where you successfully turned a negative situation into a positive one.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Waiter/Waitress in a high-end environment. Highlight your customer service skills and attention to detail in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in hospitality. Emphasize any previous roles where you demonstrated excellent customer service and reliability.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention your ability to handle feedback and your commitment to guest satisfaction, as these are key expectations for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Novotel Edinburgh Park
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight your ability to handle difficult situations and ensure guest satisfaction.
✨Demonstrate Attention to Detail
This job emphasizes attention to detail, especially when dealing with payments. Be ready to discuss how you ensure accuracy in your work and any systems you use to keep track of orders and payments.
✨Be Prepared for Feedback
The ability to handle feedback is crucial. Think of a time when you received constructive criticism and how you used it to improve your performance. This shows that you're open to growth and committed to providing the best experience for guests.
✨Practice Your English Fluency
Fluency in English is a must for this position. If English isn't your first language, practice speaking clearly and confidently. You might even want to prepare a short introduction about yourself to demonstrate your communication skills during the interview.
