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- Tasks: As a Floortender, you'll greet guests, serve drinks, and ensure a fun atmosphere.
- Company: Join Nightcap, an award-winning bar operator with a mission for great nights out!
- Benefits: Enjoy 50% off food and drinks, mental health support, and career progression opportunities.
- Why this job: Be part of a creative team, enjoy live music, and experience the vibrant bar culture.
- Qualifications: Great customer service skills and a friendly personality are essential; no prior experience needed!
- Other info: This is a part-time role with weekend shifts and a starting wage of £11.50 per hour.
Floortender – Luna Springs
About us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights… and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Can’t wait until Glastonbury? Look no further than Luna Springs! You’ll be able to get your gig fix whilst sipping on an Aperol Spritz in no time at all! And the fun doesn’t stop there. We got Birmingham’s most loved street-food vendors, boozy bottomless brunches, delicious cocktails, ice cold draft craft beer and live DJ’s. You name it, we got it! Join to the creative minds of Lunar Society and enjoy the #summervibes all year round!
What's in it for you?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
- Third-party training sessions that come with globally accepted certificates.
- Incredible career progression opportunities. We're invested in your success during your time with us!
- And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!
What We Need:
As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortender’s love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.
This is a PART TIME vacancy, with shifts based over the weekends, and a wage starting at £11.50 per hour!
Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
Skills and Experience:
- Excellent customer service and communication skills, with the ability to interact with any guest.
- Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
- Friendly and outgoing personality with a genuine desire to create a positive guest experience.
- Knowledge of responsible alcohol service and legal drinking age requirements.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at Luna Springs!
Your Application, Your Way
At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine though when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing and we should hire you, maybe you’ve even got a little party trick you want to show … this truly is Your Application, Your Way
Floortender – Luna Springs employer: Luna Springs Careers
Contact Detail:
Luna Springs Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floortender – Luna Springs
✨Tip Number 1
Make sure to showcase your personality during the application process. Since Nightcap values creativity and individuality, consider recording a fun video that highlights your enthusiasm for customer service and any unique skills you have.
✨Tip Number 2
Familiarize yourself with the menu and drink specials at Luna Springs. Being knowledgeable about what you’ll be serving can help you engage with guests and create a memorable experience right from the start.
✨Tip Number 3
Demonstrate your multitasking abilities in your application. Mention any previous experiences where you successfully managed multiple tasks at once, especially in a fast-paced environment, as this is crucial for a Floortender role.
✨Tip Number 4
Show your passion for creating great guest experiences. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Nightcap's mission to ensure everyone has a fantastic time.
We think you need these skills to ace Floortender – Luna Springs
Some tips for your application 🫡
Show Your Personality: Since Nightcap encourages applicants to showcase their personality, consider recording a short video instead of just submitting a CV. Use this opportunity to express your enthusiasm for the role and share any unique skills or party tricks that make you stand out.
Highlight Customer Service Skills: In your application, emphasize your excellent customer service and communication skills. Provide specific examples of how you've created positive experiences for guests in previous roles, as this aligns with the responsibilities of a Floortender.
Demonstrate Multitasking Abilities: Mention your ability to multitask effectively, especially during busy periods. Share instances where you successfully managed multiple tasks simultaneously, as this is crucial for maintaining smooth service in a fast-paced environment.
Engage with the Company Culture: Familiarize yourself with Nightcap's vibrant culture and values. In your application, reflect on how your personal values align with their mission of creating memorable experiences and fostering a collaborative work environment.
How to prepare for a job interview at Luna Springs Careers
✨Be the Warm Welcome
As a Floortender, your first impression is crucial. Practice a friendly greeting and be ready to engage with guests as soon as they arrive. Show your enthusiasm for creating a positive atmosphere!
✨Show Off Your Multitasking Skills
During the interview, highlight your ability to juggle multiple tasks, especially during busy times. Share examples of how you've successfully managed various responsibilities while maintaining excellent service.
✨Know the Menu Inside Out
Familiarize yourself with the menu items, drink specials, and any promotions before the interview. Being knowledgeable will demonstrate your commitment to providing great service and help you answer questions confidently.
✨Bring Your Personality
Nightcap values creativity and individuality. Don’t hesitate to showcase your unique personality during the interview. Whether it’s sharing a fun story or a party trick, let your true self shine through!
