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- Tasks: Supervise and coordinate meetings and events, ensuring top-notch service and client satisfaction.
- Company: Join Dalata Hotel Group, the fastest growing hotel chain in the UK with exciting growth opportunities.
- Benefits: Enjoy developmental opportunities, corporate perks, and a supportive work environment.
- Why this job: Be part of a dynamic team in a vibrant hotel setting with endless chances to grow your career.
- Qualifications: Experience in customer service, strong organizational skills, and a team player attitude required.
- Other info: Flexible working hours and unique training programs available for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Meeting & Events Supervisor – Clayton Hotel Manchester Airport
We have an exciting opportunity for an experienced Meeting & Events Supervisor in the Clayton Hotel Manchester Airport.
With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored!
This is a great chance for you to join the fastest growing hotel chain in the UK, with multiple new hotels in the pipeline and tons of developmental opportunities and extra benefits for all team members!
Key Duties and Responsibilities
- To assist with meeting rooms set-up and service when requested, ensuring all details are 100% accurate.
- Build a repport with potential clients to convert enquires into confirmed bookings.
- Build relationships with clients to encourage repeat business.
- Co-ordinate event bookings, ensuring effective verbal and written communication with clients at all times.
- Liase and communicate with internal staff as well as external suppliers as necessary to ensure efficient co-ordination of events.
- To offer the highest level of guest service in all Meeting & Events and Food & Beverage areas, ensuring the agreed standards are achieved at all times.
- To work as part of the team, being aware of colleagues and their needs, and being flexible with working hours.
- To promote sales within the department and across the hotel.
- To ensure that the M&E areas have safe working practices and that all spillages etc are tended to without delay.
- To ensure that you have an in-depth knowledge of your departments standard operating procedures, particularly room set ups.
Requirements:
- Experience working with customers
- An excellent command of the English language
- Excellent organisational skills
- Experience working in a fast-paced environment
- Be a strong team player
About our culture:
Dalata Hotel Group – Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.
We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.
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Meeting & Events Supervisor employer: Clayton Hotel Manchester Airport
Contact Detail:
Clayton Hotel Manchester Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Supervisor
✨Tip Number 1
Familiarize yourself with the specific services and facilities offered by the Clayton Hotel Manchester Airport. Understanding the unique features of our meeting and events spaces will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in event management. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Meeting & Events Supervisor position.
✨Tip Number 3
Showcase your organizational skills by volunteering to coordinate small events or gatherings. This hands-on experience will not only enhance your resume but also give you practical examples to discuss during your interview.
✨Tip Number 4
Research the Dalata Hotel Group's values and culture. Being able to articulate how your personal values align with 'Our People, Our Fairness, Our Service and Our Individuality' will demonstrate your fit within our team and increase your chances of landing the job.
We think you need these skills to ace Meeting & Events Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Meeting & Events Supervisor position. Make sure you understand the key duties and responsibilities, as well as the skills required. Tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer service and event coordination. Provide specific examples of how you've successfully managed events or built relationships with clients to encourage repeat business.
Showcase Your Communication Skills: Since excellent verbal and written communication is crucial for this role, make sure to demonstrate these skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with clients and team members in past roles.
Express Your Team Spirit: The job requires a strong team player attitude. In your application, mention instances where you've collaborated with colleagues or contributed to a team environment. Highlight your flexibility and willingness to support others in achieving common goals.
How to prepare for a job interview at Clayton Hotel Manchester Airport
✨Know the Venue
Familiarize yourself with the Clayton Hotel Manchester Airport and its facilities. Understanding the layout of the meeting rooms and services offered will help you speak confidently about how you can contribute to the team.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you built rapport with clients and ensured their needs were met, as this is crucial for the role.
✨Showcase Organizational Abilities
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Share specific strategies or tools you use to stay organized and ensure that all event details are executed flawlessly.
✨Emphasize Teamwork
Since the role requires working closely with colleagues and external suppliers, be prepared to talk about your experience as a team player. Share instances where you collaborated effectively to achieve common goals.
