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- Tasks: Conduct engaging telephone interviews to gather valuable market insights.
- Company: Join RONIN International, an award-winning market research company with a global reach.
- Benefits: Enjoy flexible working hours, competitive pay, and performance bonuses.
- Why this job: Be part of a dynamic team with opportunities for career growth and development.
- Qualifications: Fluent in Dutch and English, with strong communication skills; no prior experience needed.
- Other info: This role is office-based in London or Lancaster, on a zero hours contract.
About us
RONIN International is an award winning independent market research company. Offering market research worldwide, we are proud to be the research partner of many leading global brands.
About the role
The RONIN CATI (Telephone Interviewing) department was founded in 1998, to provide support on research fieldwork around the world.
Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant.
Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders.
We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.
We currently require Dutch speakers who are confident with communicating with business professionals located in The Netherlands.
Rates of pay from £12 + holiday + performance bonus.
Key responsibilities.
- Conduct telephone interviews using CATI methodology.
- Engage with people from various backgrounds to collect valuable insights.
- Full training on CATI methodology provided.
- Entry-level positions with potential for career growth as the department expands.
Reporting to:
CATI Manager
Location:
This role is currently only office-based (RONIN London office, or Lancaster office)
Contract:
Zero hours contract, project to project.
Essential skills.
- Excellent telephone manner.
- Confident interpersonal and communication skills.
- Dutch language proficiency with good English skills.
- Perseverance.
- Strong organisational and time management skills.
- Good computer literacy and attention to detail.
- Previous market research experience is a plus but not required.
Requirements:
Evidenced Right to Work in the UK
How to Apply:
Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join RONIN International to . If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.
RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Dutch Market Research Interviewer (Phone) employer: RONIN International
Contact Detail:
RONIN International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Market Research Interviewer (Phone)
✨Tip Number 1
Familiarize yourself with CATI methodology before your interview. Understanding how telephone interviewing works will not only boost your confidence but also show your potential employer that you are proactive and eager to learn.
✨Tip Number 2
Practice your telephone manner by conducting mock interviews with friends or family. This will help you refine your communication skills and become more comfortable engaging with business professionals.
✨Tip Number 3
Research RONIN International and their market research projects. Being knowledgeable about the company and its values will allow you to tailor your conversation during the interview and demonstrate your genuine interest in joining their team.
✨Tip Number 4
Highlight your language skills during the interview. Since the role requires Dutch proficiency, be prepared to showcase your ability to communicate effectively in both Dutch and English, as this is crucial for engaging with diverse respondents.
We think you need these skills to ace Dutch Market Research Interviewer (Phone)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dutch Market Research Interviewer. Familiarize yourself with CATI methodology and the types of interviews you will be conducting.
Craft a Tailored Cover Note: In your cover note, clearly explain why you are a great fit for this role. Highlight your Dutch language proficiency, communication skills, and any relevant experience, even if it's not directly in market research.
Highlight Relevant Skills: Emphasize your excellent telephone manner, interpersonal skills, and organizational abilities in your CV. Mention any experience that showcases your attention to detail and computer literacy.
Follow Application Instructions: Make sure to include the job title in the subject line of your email application. Double-check that you have attached your CV and cover note before sending it off to ensure a smooth application process.
How to prepare for a job interview at RONIN International
✨Show Off Your Communication Skills
Since the role requires excellent telephone manners and confident interpersonal skills, practice speaking clearly and engagingly. Prepare to demonstrate your ability to connect with various professionals during the interview.
✨Highlight Your Language Proficiency
Make sure to emphasize your Dutch language skills along with your English proficiency. Be ready to discuss how you can effectively communicate with business professionals in both languages.
✨Demonstrate Your Organizational Skills
The job requires strong organizational and time management skills. Share examples from your past experiences where you successfully managed multiple tasks or projects, showcasing your ability to stay organized under pressure.
✨Express Your Interest in Market Research
Even if you don't have previous market research experience, show enthusiasm for the field. Discuss why you're interested in market research and how you see yourself contributing to RONIN International's mission.
