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- Tasks: Lead the bar team at Emberwood, ensuring top-notch cocktail experiences for guests.
- Company: Join the Sutton Hotel Collection, a family-owned group with unique boutique hotels.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Why this job: Be part of a historic transformation and create memorable moments in a vibrant atmosphere.
- Qualifications: 3 years in hospitality, excellent customer service skills, and a positive attitude required.
- Other info: Flexible shifts, great team culture, and a chance to mentor and grow your skills.
** Head Bar Tender for new restaurant Emberwood opening at the Francis Hotel Bath, 40 hours per week, evening and weekend availability, £12.95 per hour plus service charge and great benefits**
Shifts 5 days out of 7
About Sutton Hotel Collection :
Our collection of hotels, comprising, the Castle Hotel, Windsor, Francis Hotel, Bath and Queens Hotel, Cheltenham, features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests.
As one of the first Georgian buildings to be built in Bath, The Francis Hotel was once home to 18th century architect John Wood the Elder who was the inspiration behind the first Georgian stone buildings of Queen Square, the Royal Crescent and The Circus.
The hotel has been a huge part of Baths history ever since. Working with award-winning interior designers 3DReid, the design concept planned for the hotel and all 98 bedrooms will take inspiration from the Georgian era whilst appreciating all the modern amenities and touches that todays traveller expects.
About the role:
The hotel is embarking on a multi-million-pound transformation, the new all day brasserie restaurant will be Baths stand out dining experience.
Working with the Bar Manager, you will have the opportunity to take Emberwoods bar team through the opening, guiding and coaching in the pre-opening phase.
From the opening the head bartender will lead by example supporting the bar team and working with all departments within the Restaurant and Bar
As a leader your guidance and training will help us to realise our goal of creating an approachable but fantastic cocktail experience that Bath residents and tourists as well as the hotel guests will enjoy.
Requirements
-3 years experience in hospitality F&B
-Excellent customer service, engagement and bar knowledge
-Comfortable training or coaching bar tenders and bar backs in the team
-Positive hard-working attitude and a willingness to go above and beyond for the guests
-Ensuring accuracy in drinks making, bar service, and overall conduct on the bar
-High personal presentation standards and expectations
Responsibilities
– Coordinating and supporting the bar tending team to ensure efficient service
– Overseeing the cocktail bar, snug and lounge areas maintaining standards and guest satisfaction
-Clearly conveying information to both guests and staff, facilitating smooth running of drinks service
– Resolving any issues or complaints to maintain guest satisfaction and escalating where necessary
– Working with the bar manager to set up and deliver cocktail lists, drinks lists and hot beverages solutions
– Mentoring and training bar staff to maintain high standards of professionalism and service.
Our People
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
Our Benefits
We want to share the Sutton Hotel Collections values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us:
– Free Hotel Breaks – From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
– Leisure Passes – We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
– Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
– Institute of Hospitality – We will pay for your membership, creating avenues for learning, coaching and mentoring.
– Learning and Development – An extensive range of training opportunities are available to facilitate your personal development.
– Health Assured – A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
– Subsidised Learning Courses – We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations and a cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place .
AMRT1_UKCT
Head Bartender employer: The Francis Hotel - Bath
Contact Detail:
The Francis Hotel - Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Bartender
✨Tip Number 1
Familiarize yourself with the unique history and design of the Francis Hotel Bath. Understanding its Georgian roots and how they influence the new Emberwood restaurant can help you connect with the interviewers and show your enthusiasm for the role.
✨Tip Number 2
Highlight your experience in training and mentoring bar staff during your discussions. Since the role involves guiding a team through the pre-opening phase, demonstrating your leadership skills will make you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your cocktail knowledge and customer service strategies. The ability to create an approachable yet fantastic cocktail experience is key, so be ready to share examples of how you've achieved this in past roles.
✨Tip Number 4
Show your passion for creating memorable guest experiences. The Sutton Hotel Collection values generosity and kindness, so be sure to convey how you embody these values in your work and interactions with guests.
We think you need these skills to ace Head Bartender
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 3 years of experience in hospitality F&B. Detail specific roles and responsibilities that showcase your customer service skills and bar knowledge.
Showcase Leadership Skills: Since the role involves mentoring and training bar staff, include examples of how you've successfully led a team or trained others in previous positions. This will demonstrate your capability to guide the Emberwood bar team.
Express Your Passion for Cocktails: Convey your enthusiasm for creating an exceptional cocktail experience. Mention any relevant experiences or creative ideas you have for cocktail lists and drink solutions that align with the restaurant's vision.
Personal Presentation: Given the emphasis on high personal presentation standards, ensure your application reflects professionalism. Use a clean, well-structured format and proofread for any errors to make a strong first impression.
How to prepare for a job interview at The Francis Hotel - Bath
✨Showcase Your Bar Knowledge
Make sure to highlight your extensive knowledge of cocktails and bar service during the interview. Be prepared to discuss your favorite drinks, how to make them, and any unique twists you can bring to the Emberwood bar.
✨Demonstrate Leadership Skills
As a Head Bartender, you'll be leading a team. Share examples from your past experiences where you've successfully trained or mentored others. This will show that you're ready to guide the bar team through the opening phase.
✨Emphasize Customer Service Excellence
The role requires excellent customer service skills. Prepare to discuss how you've handled difficult situations with guests in the past and how you ensure a positive experience for everyone at the bar.
✨Align with Company Values
Familiarize yourself with the Sutton Hotel Collection's values of generosity, kindness, and inclusivity. During the interview, express how these values resonate with you and how you plan to embody them in your role.
