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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests while managing a team.
- Company: Join a bold London-based hospitality group with exciting venues and sports bars.
- Benefits: Enjoy flexible hours, discounts, birthday lunches, and more perks!
- Why this job: Be part of a vibrant culture that values excellence, passion, and growth.
- Qualifications: 1+ year experience in high-end service, great communication, and team management skills.
- Other info: Check us out on social media to see our amazing work environment!
We're looking for a Head Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities.
EPIC PERKS:
- Flexible working hours available
- Share of service charge
- 50% discount for you + 5 friends at any of our venues!
- Your birthday lunch is on us
- Generous employee referral scheme – work with your friends!
- Money off your shopping at many high street stores
- Apprenticeship schemes to learn while you work
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
WHAT YOU'LL NEED
- 1 year + experience in a similar high-end site
- Spotless communication skills
- (Ideally)Supervising and team training experience
- Ability to handle complaints, to turn into compliments
- Knowledge of cocktails specs, wine notes, beer options and ability to read through guests' preferences
- Shift and section management
WORK SOMEWHERE EPIC
We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us.
Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate.
Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.
If you are interested in being our new Head Waiter Waitress please click apply!
Head Waiter H employer: Maven Leisure Careers
Contact Detail:
Maven Leisure Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter H
✨Tip Number 1
Make sure to showcase your charisma and passion for guest interaction during the interview. Share specific examples of how you've created memorable experiences for guests in your previous roles.
✨Tip Number 2
Highlight any experience you have in supervising or training team members. This will demonstrate your leadership skills and ability to manage a team effectively, which is crucial for the Head Waiter position.
✨Tip Number 3
Familiarize yourself with the cocktail specs, wine notes, and beer options that are popular in high-end venues. Being knowledgeable about these will help you stand out as a candidate who can cater to guests' preferences.
✨Tip Number 4
Research the company culture and values of ETM. Be prepared to discuss how your personal values align with their EPIC values of Excellence, Passion, Integrity, and Challenge during your interview.
We think you need these skills to ace Head Waiter H
Some tips for your application 🫡
Show Your Charisma: In your application, highlight your charismatic personality and passion for guest interaction. Use specific examples from your previous experience to demonstrate how you create memorable experiences for guests.
Highlight Relevant Experience: Make sure to detail your experience in high-end hospitality settings. Mention any supervisory roles or team training experiences you've had, as these are key for the Head Waiter position.
Demonstrate Communication Skills: Since spotless communication skills are essential, provide examples of how you've effectively handled complaints and turned them into compliments. This will showcase your ability to manage guest relations.
Express Your Knowledge: Mention your knowledge of cocktails, wines, and beers in your application. If you have experience with shift and section management, be sure to include that as well, as it aligns with the job requirements.
How to prepare for a job interview at Maven Leisure Careers
✨Show Your Charisma
As a Head Waiter, your personality is key! Make sure to showcase your charisma during the interview. Engage with the interviewer, smile, and express your passion for creating memorable guest experiences.
✨Demonstrate Communication Skills
Spotless communication skills are essential for this role. Prepare to discuss how you've effectively communicated with guests and handled complaints in the past. Use specific examples to illustrate your points.
✨Highlight Your Experience
With over a year of experience in high-end venues required, be ready to talk about your previous roles. Discuss your responsibilities, any supervisory experience, and how you trained team members to enhance service quality.
✨Know Your Beverages
Familiarize yourself with cocktail specs, wine notes, and beer options. During the interview, demonstrate your knowledge of these areas and how you can cater to guests' preferences, which is crucial for a Head Waiter.
