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For Companies At a Glance
- Tasks: Lead multi-site operations, drive sales, and ensure top-notch guest experiences.
- Company: Join Scotland's most popular luxury glamping experience and make an impact.
- Benefits: Enjoy a competitive salary, career development, and personal progression opportunities.
- Why this job: Be part of a dynamic team focused on excellence in hospitality and guest satisfaction.
- Qualifications: Passion for hospitality, previous experience in similar roles, and strong organizational skills required.
- Other info: This role offers full P+L accountability and the chance to achieve business goals.
The predicted salary is between 60000 - 70000 £ per year.
Role: General Manager
Operation: Multi-site Operations Manager
Location: Scotland
Package: £60-70k +ote, negotiable
Ellis Mack Recruitment is working with Scotland's most popular luxury glamping experience looking to recruit a multi-site Operations Manager
Role/ Responsibilities:
Business development through driving sales and implementation of Sales & Marketing strategies.
HR responsibilities including recruitment, training and development of staff.
Ultimate responsibility of consistently high standards of offer and guest experience.
Daily Stock Control and full weekly audit.
Daily and weekly reconciliation of sales/ end of week/ payroll – full P+L accountability
Achieving all KPI targets for your business through effective controls and management.
Skills & Experience:
Possess a passion and knowledge for hospitality
Have had previous experience in similar operation
Be a sales focussed and target driven individual motivated by achieving business goals.
Be driven and focussed on first class standards across every aspect of the operation.
Have shown loyalty and longevity throughout their career.
Have excellent planning and organisational skills.
Have excellent personal presentation and be consummately professional at all times.
Benefits:
Career development
personal progression
Competitive Salary
AMRT1_UKCT
General Manager employer: Ellis Mack
Contact Detail:
Ellis Mack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Make sure to showcase your passion for hospitality during the interview. Share specific examples of how you've driven sales and improved guest experiences in previous roles.
✨Tip Number 2
Prepare to discuss your experience with multi-site operations management. Highlight any strategies you've implemented that led to successful business development and staff training.
✨Tip Number 3
Familiarize yourself with the luxury glamping market in Scotland. Being knowledgeable about current trends and competitors can give you an edge in discussions about sales and marketing strategies.
✨Tip Number 4
Demonstrate your ability to meet KPIs by preparing metrics from your past roles. Be ready to explain how you achieved these targets and the impact it had on the overall business.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, such as business development, HR management, and maintaining high standards in guest experience.
Tailor Your CV: Customize your CV to highlight relevant experience in multi-site operations and hospitality. Emphasize your sales achievements, staff training, and any previous roles that demonstrate your ability to meet KPI targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the luxury glamping market. Mention specific examples of how you've driven sales and improved guest experiences in past roles.
Highlight Your Leadership Skills: In both your CV and cover letter, emphasize your leadership qualities and experience in managing teams. Discuss your approach to recruitment, training, and maintaining high operational standards.
How to prepare for a job interview at Ellis Mack
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion and knowledge, as this role requires a genuine love for providing exceptional guest experiences.
✨Demonstrate Sales Focus
Prepare examples of how you've driven sales in previous roles. Discuss any successful marketing strategies you've implemented and how they contributed to business growth, as this position emphasizes business development and achieving targets.
✨Highlight Leadership Experience
Be ready to discuss your HR responsibilities, including recruitment, training, and staff development. Provide examples of how you've built strong teams and maintained high standards, as these are crucial for the General Manager role.
✨Prepare for Financial Accountability Questions
Since the role involves full P&L accountability, be prepared to discuss your experience with stock control, audits, and financial reconciliations. Show that you understand the importance of managing finances effectively to achieve KPI targets.
