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- Tasks: Join us as a Waiter/Waitress to create unforgettable dining experiences for our guests.
- Company: WSH Restaurants offers unique dining destinations with exceptional food and warm service across the UK.
- Benefits: Enjoy complimentary meals, 28 days holiday, and exclusive discounts on various services.
- Why this job: Be part of a passionate team that values quality, training, and career development in hospitality.
- Qualifications: Must have Leaving Cert level education or NVQ equivalent and a passion for food and service.
- Other info: We foster a family-feel culture with opportunities for progression and employee recognition.
Company Description
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in the different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service.
We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.
To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.
How? By being a destination employer, renowned for industry-leading career development, training, and mentorship – and translating that investment in people into a culture of pride, accountability and ultimately success.
The Braywood delivers a contemporary dining experience of the highest standard, with quality underpinning every touchpoint – from directional cuisine to exceptional service, to the understated luxury of our interiors.
Quality begins with a team that is passionate, motivated, and accountable and thats why we offer industry-leading training, development and mentorship, placing our people at the cutting edge of world-class hospitality, and equipping them with the skills to create a truly special experience for our guests.
Find out more about The Braywoodby visiting our website:
Job Description
Position Overview
We're looking for an experienced and dedicated Waiter /Waitress to join our team and play a key role in creating a wonderful dining experience for our guests.
Key Responsibilities:
- Exceptional Service: Provide attentive and personalised service to ensure a flawless dining experience to our guests.
- Menu Knowledge: Know our menu well, including ingredients and cooking techniques, to help guests with their choices.
- Presentation: Serve dishes with style, pour wine accurately, and create memorable dining moments.
- Teamwork: Work well with your colleagues to ensure a smooth service.
- Upselling: Recommend featured items, drinks, and wine pairings to enhance guests' experiences.
- Stay Cool: Handle high-pressure situations calmly, professionally and refer them to the line manager, if necessary.
Hours per week: 45
Qualifications
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Ability to display a real passion for food, beverage and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Excellent time management
Additional Information
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
THE BENEFITS
- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!
AMRT1_UKCT
The Braywood - Waiting Staff employer: WSH RESTAURANTS
Contact Detail:
WSH RESTAURANTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Braywood - Waiting Staff
✨Tip Number 1
Familiarize yourself with the menu at The Braywood. Knowing the ingredients and cooking techniques will not only help you answer guests' questions but also show your passion for food, which is crucial for this role.
✨Tip Number 2
Practice your upselling techniques! Think about how you can recommend featured items or wine pairings that enhance the dining experience. This skill can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills during the interview. Share examples of how you've successfully collaborated with colleagues in high-pressure situations to ensure smooth service.
✨Tip Number 4
Show your commitment to exceptional service by discussing any previous experiences where you went above and beyond for a guest. This aligns perfectly with The Braywood's focus on creating memorable dining moments.
We think you need these skills to ace The Braywood - Waiting Staff
Some tips for your application 🫡
Understand the Company Culture: Take some time to research WSH Restaurants and The Braywood. Familiarize yourself with their values, mission, and the unique dining experience they offer. This will help you tailor your application to align with their standards of quality and service.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or customer service roles. Mention specific instances where you provided exceptional service or worked effectively as part of a team, as these are key qualities they are looking for.
Showcase Your Passion: Express your genuine passion for food, beverage, and customer service in your application. Use examples from your past experiences to illustrate how this passion has driven you to deliver outstanding service.
Tailor Your Application: Make sure to customize your cover letter for the Waiter/Waitress position. Address how your skills and experiences make you a perfect fit for creating memorable dining moments and enhancing guests' experiences through upselling and personalized service.
How to prepare for a job interview at WSH RESTAURANTS
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for food, beverage, and customer service during the interview. Share personal experiences that highlight your dedication to providing exceptional service.
✨Demonstrate Menu Knowledge
Familiarize yourself with the menu and be prepared to discuss ingredients and cooking techniques. This will show that you are proactive and ready to assist guests with their choices.
✨Highlight Teamwork Skills
Emphasize your ability to work well with colleagues. Share examples of how you've collaborated in previous roles to ensure smooth service, as teamwork is crucial in a busy restaurant environment.
✨Stay Calm Under Pressure
Prepare to discuss how you handle high-pressure situations. Provide examples of past experiences where you maintained professionalism and composure, which is essential in a fast-paced dining setting.
