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- Tasks: Lead the reception team and ensure guests have a warm, professional experience.
- Company: Join Harry's, a beloved UK restaurant inspired by mid-century Italian elegance.
- Benefits: Enjoy competitive pay, 50% staff discount, extra holiday, and birthday off!
- Why this job: Be part of a dynamic team that values individuality and exceptional service.
- Qualifications: 2+ years of experience in a similar role with excellent English skills required.
- Other info: Career development opportunities and access to discounts on various retailers.
The predicted salary is between 30000 - 42000 £ per year.
Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.
Were searching for a passionate?Reception?Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands.?
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training , including Apprenticeships.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off – Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role?as Reception Manager:
- Ensure all our guests receive a positive,?warm?and professional first impression of the restaurant and be seated at their table?
- Efficiently manage the bookings, to allocate tables equally over all sections of the?
- Restaurant and to stagger times of bookings.
- To manage, train and lead the reception team?
- Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.?
- Ensure?when necessary, all payment methods are dealt with in the correct manner?
About you:
- You have 2 ?years?+ experience in this position?
- Solution-driven individual?able to work?under the pressure of peak service?
- You love to wow guests with exceptional service?
- You have excellent English language skills?
- You are friendly and professional with plenty of charisma and flair?
About us: ?Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
AMRT1_UKCT
Reception Manager employer: Harrys Dolce Vita
Contact Detail:
Harrys Dolce Vita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarize yourself with the essence of Italian hospitality. Understanding the cultural nuances and traditions can help you connect better with the team and guests, showcasing your passion for the role.
✨Tip Number 2
Highlight your experience in managing bookings and leading a team. Be prepared to discuss specific examples of how you've efficiently handled peak service times and ensured guest satisfaction.
✨Tip Number 3
Showcase your charisma and flair during any interactions. Whether it's in an informal chat or a formal interview, let your personality shine through to demonstrate that you can create a warm and inviting atmosphere.
✨Tip Number 4
Research Harry's restaurant brand and its values. Being knowledgeable about their mission and culture will not only impress but also show that you're genuinely interested in being part of their team.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Reception Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as experience, professionalism, and charisma.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the requirements of the Reception Manager role. Emphasize your previous roles in hospitality, customer service, and any leadership experience you have.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for Italian hospitality and your ability to create a warm and inviting atmosphere for guests. Use specific examples from your past experiences to demonstrate how you can contribute to their team.
Showcase Your Personality: In your application, let your personality shine through. The company values friendliness and charisma, so make sure to convey your enthusiasm for the role and your commitment to providing exceptional service.
How to prepare for a job interview at Harrys Dolce Vita
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Your Problem-Solving Skills
As a Reception Manager, you'll need to handle various challenges, especially during peak service times. Prepare to discuss situations where you've successfully resolved issues or improved processes to enhance guest satisfaction.
✨Know the Menu Inside Out
Familiarize yourself with the restaurant's menu, including food and drink offerings, as well as any specials. Being able to confidently answer questions about the menu will showcase your commitment to providing excellent service.
✨Emphasize Team Leadership Experience
Highlight your experience in managing and training teams. Discuss your leadership style and how you motivate your team to deliver exceptional service, ensuring that everyone is aligned with the restaurant's values and goals.
