Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a vibrant hotel and resort dedicated to exceptional guest experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in creating memorable stays for guests while leading a talented team.
- Qualifications: Strong leadership skills and attention to detail are essential; experience in hospitality is a plus.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
As the Executive Head Housekeeper, you will oversee the entire housekeeping department, ensuring the highest standards of cleanliness, presentation, and guest satisfaction across the hotel and resort. You will manage and lead a talented team of housekeepers, create and maintain operational procedures, and work closely with other department heads to ensure smooth day-to-day operations. This is a key role within the hotel and resort, requiring strong leadership, attention to detail, and a passion for delivering exceptional guest experiences
Key Responsibilities:
- Lead and manage the housekeeping team, ensuring optimal levels of cleanliness and hygiene are maintained across guest rooms, public areas, and back-of-house facilities.
- Develop and implement housekeeping procedures, protocols, and training programs to ensure standards are consistently met.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure high standards of cleanliness and maintenance.
- Oversee laundry operations, including the management of linen and uniform services.
- Manage inventory, supplies, and budgeting for the housekeeping department.
- Work closely with the hotels senior management team to coordinate housekeeping activities with other hotel departments.
- Develop and manage staff schedules to ensure adequate coverage across all shifts.
- Handle guest complaints and requests promptly and professionally to ensure complete satisfaction.
- Maintain effective communication with other departments to ensure seamless operations across the hotel and resort.
- Stay up to date with industry trends and housekeeping technologies to improve operational efficiency.
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.
AMRT1_UKCT
Executive Head Housekeeper employer: Formby Hall
Contact Detail:
Formby Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Head Housekeeper
✨Tip Number 1
Familiarize yourself with the latest housekeeping technologies and trends in the hospitality industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to operational efficiency and guest satisfaction.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those in housekeeping management roles. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at hotels and resorts.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage a team effectively. Be ready to share specific examples of how you've handled challenges in previous roles, particularly in maintaining high standards of cleanliness and guest satisfaction.
✨Tip Number 4
Research the hotel or resort you're applying to and understand their unique brand and guest expectations. Tailoring your approach to align with their values and service standards can give you an edge in the selection process.
We think you need these skills to ace Executive Head Housekeeper
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Executive Head Housekeeper position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in housekeeping management, team leadership, and operational procedures. Use specific examples that demonstrate your ability to maintain high standards of cleanliness and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific achievements in previous roles that relate to the responsibilities listed in the job description.
Highlight Your Communication Skills: Since effective communication is crucial for this role, make sure to emphasize your ability to work collaboratively with other departments and handle guest complaints professionally in both your CV and cover letter.
How to prepare for a job interview at Formby Hall
✨Showcase Your Leadership Skills
As an Executive Head Housekeeper, strong leadership is crucial. Be prepared to discuss your experience in managing teams, resolving conflicts, and motivating staff. Share specific examples of how you've successfully led a team in the past.
✨Demonstrate Attention to Detail
This role requires a keen eye for cleanliness and presentation. During the interview, highlight your methods for maintaining high standards and how you conduct inspections. Mention any systems or checklists you use to ensure nothing is overlooked.
✨Discuss Operational Procedures
Be ready to talk about your experience in developing and implementing housekeeping procedures. Explain how you ensure that protocols are followed consistently and how you train your team to meet these standards.
✨Emphasize Guest Satisfaction
Guest satisfaction is at the heart of this role. Prepare to share examples of how you've handled guest complaints and requests effectively. Show your passion for delivering exceptional experiences and how you measure success in this area.
