Operations Manager

Operations Manager

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations, manage team performance, and enhance customer service.
  • Company: Join Inditex, a global fashion leader with brands like Zara and Bershka.
  • Benefits: Enjoy 25% off on trendy styles, 28 days holiday, and a pension scheme.
  • Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
  • Qualifications: Experience in retail management and a passion for customer service is essential.
  • Other info: We promote inclusivity and offer training programs for continuous learning.

The predicted salary is between 30000 - 42000 £ per year.

OPERATIONS MANAGER -BERSHKA MANCHESTER (NEW STORE OPENING)

About us:

Inditex is one of the largest fashion distribution groups in the world, with seven commercial brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. We are what you wear to work, what you decide to decorate your life with, what you choose for that special occasion.

We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are the daily motivation for the more than 174,000 individuals who make up the Inditex group.

How we imagine you:

We are seeking passionate people that are looking for a challenging yet rewarding career in fashion. The ideal candidate will have a track record of commerciality ,people management and understanding of customer service .You will work in a fast –paced environment and you will be able to multi task between your key responsibilities.

What we expect from you:

Our Operations Managers ensure that the business is run efficiently by encouraging the team and controlling the product, replenishment and back of house operations of the store .Some of your responsibilities will be to:

  • Monitor and analyse commercial and product data to improve the sales and productivity of the store
  • Oversee all store operational tasks
  • Deliver a high level of customer service
  • Achieve companies deadlines while processing deliveries and hourly product replenishment
  • Motivate and develop your team
  • Be an ambassador for our companies sustainability project

What we offer:

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, company pension scheme, holidays allowance of 28 days and ‘More for less’ benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs – we never stop learning!, social projects to get involved and contribute to a better society, and much more!

We are committed to ensuring that our recruitment processes are barrier free and as inclusive as possible to everyone .This includes making adjustments for people with disability or long term conditions

Operations Manager employer: BERSHKA

At Inditex, we pride ourselves on being an exceptional employer, especially for our Operations Manager role at the new Bershka store in Manchester. With a vibrant work culture that emphasizes teamwork, creativity, and sustainability, we offer competitive salaries, generous employee discounts, and a comprehensive benefits package including a pension scheme and 28 days of holiday. Our commitment to internal growth through training and promotion opportunities ensures that you can thrive in your career while making a meaningful impact in the fashion industry.
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Contact Detail:

BERSHKA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarize yourself with Inditex's values and mission. Understanding their commitment to sustainability, teamwork, and customer service will help you align your responses during the interview and demonstrate that you're a great fit for their culture.

✨Tip Number 2

Prepare specific examples from your past experiences that showcase your ability to manage teams and improve operational efficiency. Highlighting your commercial acumen and people management skills will make you stand out as a candidate.

✨Tip Number 3

Research the latest trends in the fashion industry and be ready to discuss how they can impact store operations. Showing that you are knowledgeable about the market will demonstrate your passion for the role and the brand.

✨Tip Number 4

Network with current or former employees of Inditex to gain insights into the company culture and expectations for the Operations Manager role. This can provide you with valuable information that can help you tailor your approach during the application process.

We think you need these skills to ace Operations Manager

People Management
Customer Service Excellence
Commercial Awareness
Data Analysis
Operational Efficiency
Team Motivation
Multi-tasking
Problem-Solving Skills
Time Management
Communication Skills
Adaptability
Knowledge of Retail Operations
Sustainability Awareness
Leadership Skills

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Inditex's values and mission. Highlight your alignment with their focus on teamwork, sustainability, and customer service in your application.

Showcase Relevant Experience: Emphasize your previous experience in operations management, particularly in retail or fast-paced environments. Use specific examples to demonstrate your track record in commerciality and people management.

Highlight Your Skills: Make sure to mention your ability to analyze commercial data, manage store operations, and deliver exceptional customer service. Tailor your skills section to reflect the key responsibilities outlined in the job description.

Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your qualifications but also expresses your passion for fashion and your motivation to contribute to Inditex's sustainability projects. Personalize it to show why you are a great fit for the Operations Manager role.

How to prepare for a job interview at BERSHKA

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you've engaged with fashion, whether through previous work experience or personal interests.

✨Demonstrate Your People Management Skills

Prepare to discuss your experience in managing teams. Highlight instances where you motivated and developed team members, as this is crucial for the Operations Manager role.

✨Understand Customer Service Excellence

Be ready to talk about your approach to delivering high levels of customer service. Provide examples of how you've handled customer interactions and improved service standards in past roles.

✨Familiarize Yourself with Sustainability Initiatives

Since sustainability is a key focus for the company, research their sustainability projects. Be prepared to discuss how you can contribute to these initiatives and why they matter to you.

Operations Manager
BERSHKA
B
  • Operations Manager

    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-03-23

  • B

    BERSHKA

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