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- Tasks: Manage soft service contractors and ensure top-notch FM service delivery.
- Company: Join a progressive company that values employee growth and development.
- Benefits: Enjoy a competitive salary up to £75k plus an attractive package.
- Why this job: Work in a prestigious building with high-profile tenants in vibrant Central London.
- Qualifications: MIWFM membership and IOSH/Nebosh qualifications are desirable but not essential.
- Other info: This is a 15-month FTC role with opportunities for career advancement.
The predicted salary is between 60000 - 84000 £ per year.
FM Operations Manager – Client Direct – 15 Month FTC – Prestigious 900,000 Sq Ft + Commercial Trophy Building – Central London, Close To Liverpool Street Station – Up to £75k + Package
Are you a Facilities Management professional, with experience in managing the operational delivery of soft services, administration, compliance and reporting to high profile tenants across prime commercial buildings?
Are you looking for an exciting new opportunity, where you will work directly for the building owner, with responsibility for the operational facilities management function across a prestigious 900,000 + sq ft commercial building in Central London?
I am currently recruiting for an FM Operations Manager to deliver a 5* FM service provision to a host of corporate tenants all housed on one fantastic, state of the art commercial building in Central London. Whilst working with the wider site based team, you will be involved in the management of soft service contractors on site, engaging with occupiers and reporting/ presenting on operational delivery as well as sustainability initiatives.
Benefits:
- The chance to work in a client direct role, on a prestigious multi-tenanted commercial building in Central London.
- Working with an exciting variety of high profile tenants across the building.
- Joining a company that truly invests in their staff and their careers.
Responsibilities:
- Management of soft service contractors on site including cleaning, security, landscaping as well as administration.
- Liaising with tenants, ensuring a 5* operational FM service delivery.
- Monthly operational delivery reporting to tenants
- Events management
- Ensure compliance with company policies and procedures.
- Setting, management and reconciliation of a service charge budget in excess of £1 million
- Ensure high standards of service delivery are continually delivered to all occupiers.
- Health & Safety management across the portfolio.
Requirements:
- MIWFM – Member Of BIFM (Desirable but not essential)
- IOSH/ Nebosh qualification
This is a fantastic opportunity to join a progressive company that invests in their employees and their careers.
Paying a generous salary of up to £75k + package, this is an exciting opportunity for a driven individual who is looking to continue their development within a highly reputable company.
FM Operations Manager employer: HamiltonRowe Recruitment Services
Contact Detail:
HamiltonRowe Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Operations Manager
✨Tip Number 1
Familiarize yourself with the specific requirements of managing soft services in a high-profile commercial environment. Research best practices in facilities management and be ready to discuss how you can implement these in your role.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in client direct roles. Attend industry events or join relevant online forums to gain insights and make connections that could help you stand out.
✨Tip Number 3
Prepare to showcase your experience in compliance and reporting. Be ready to provide examples of how you've successfully managed operational delivery and sustainability initiatives in previous roles.
✨Tip Number 4
Highlight your understanding of health and safety management within facilities. Familiarize yourself with current regulations and be prepared to discuss how you would ensure compliance across the portfolio.
We think you need these skills to ace FM Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, particularly in managing soft services and compliance. Use specific examples that demonstrate your ability to deliver high-quality service in commercial buildings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for facilities management and your understanding of the role. Mention your experience with high-profile tenants and how you can contribute to maintaining a 5* service delivery.
Highlight Relevant Qualifications: If you have qualifications like MIWFM or IOSH/Nebosh, make sure to mention them prominently. Even if they are not essential, they can set you apart from other candidates.
Showcase Your Soft Skills: In your application, emphasize your communication and interpersonal skills. Since the role involves liaising with tenants and managing contractors, demonstrating your ability to engage effectively with various stakeholders is crucial.
How to prepare for a job interview at HamiltonRowe Recruitment Services
✨Showcase Your Experience
Be prepared to discuss your previous experience in facilities management, particularly in managing soft services and compliance. Highlight specific examples where you successfully delivered high-quality service to tenants.
✨Understand the Building's Needs
Research the commercial building and its tenants before the interview. Understanding their unique requirements will help you demonstrate how you can provide tailored solutions and maintain a 5* service delivery.
✨Emphasize Team Collaboration
Since this role involves working with a site-based team, be ready to discuss your teamwork skills. Share examples of how you've effectively collaborated with contractors and colleagues to achieve operational goals.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, familiarize yourself with relevant health and safety regulations. Be ready to discuss how you ensure compliance and manage risks in facilities management.
