ICT Field Engineer - Essex

About Us:

School Business Services (SBS) is one of the UK\’s leading suppliers of education support services and budgeting software. Our extensive portfolio includes a suite of Finance, MIS, and ICT offerings, all delivered by a team renowned for their expertise and exceptional reputation within the education sector. At SBS, we\’re passionate about empowering schools to focus on what matters most: delivering outstanding education.

About the Role:

We\’re looking for an experienced ICT Field Engineer to join our dynamic team, providing hands-on technical support and guidance to schools across the Essex area. If you thrive on solving challenges, love variety, and enjoy engaging directly with end-users, this role is for you!

As an ICT Field Engineer, you\’ll:

• Support schools on-site daily, resolving ICT issues and ensuring seamless operations, building trusted relationships with school staff.

• Provide remote assistance via our ICT Service Desk when required.

• Troubleshoot and resolve issues with Office 365 applications, Google Workspace, and network infrastructure.

• Participate in ICT projects, including network upgrades and security enhancements.

• Respond to critical incidents, implementing temporary or permanent solutions for server, switch, and internet failures – or even physical disruptions like floods.

Work-Life Balance:

This role is offered on a Full-Time, Part-Time (4 days per week) or Term-Time Only (39 weeks per year) basis. Providing a unique opportunity to balance your professional life with personal commitments – perfect for candidates who value flexibility.

About You:

If you can demonstrate the following, we\’d love to hear from you:

• You will have excellent verbal and written communication skills, when delivering a professional level of communication to school accounts we work with.

• You\’ll need to have an attention to detail, taking pride in the quality and accuracy of the work which you produce for our clients.

• You\’ll be a great collaborator, with the ability to work productively and build relationships with internal business users and external vendors.

• Some prior experience in a similar Finance role supporting clients will be advantageous.

• Willingness to undertake an Enhanced DBS check.

Our Benefits:
This role has an annual salary range of £25,000 – £30,000 (pro-rata if taken on a part-time or term-time only basis).

As an equal opportunities\’ employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team. We offer:

• Generous annual leave allowance of 36 days (28+8 bank holidays) pro-rata.

• Hybrid or remote working across the country.

• Learning & Development

• Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.

Please click on the APPLY button to send your CV for this role.

SBSINDEED!