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- Tasks: Support sales operations from proposal to payout, ensuring smooth funding processes.
- Company: Join a dynamic team in Chester focused on streamlining financial operations.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a crucial support team that impacts business success and customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking to kickstart their career in finance.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Head of Credit Operations, you will be fundamental in supporting all origination channels to help the business achieve its goals. Sales support role is integral as it carries a proposal from acceptance stage all the way through to payout.
Based in the core operational hub in Chester you will be an integral part of the Support team, which is collectively responsible for streamlining opportunities for Funding Operations processes.
Description of Role & Key Responsibilities
- Production of all finance documentation for own book and external funder deals.
- Processing external funder documentation received by post or email and submit to funder for pay-out.
- Liaise with external funders & brokers to facilitate the full lending journey through to the pay-out process.
- Completion of forensics sense checks and file checks of Supporting Information uploaded to File store.
- Reviewing and assessing submitted documentation to meet credit conditions.
- Satisfying information checks in line with AML policy.
- Ensuring that contracts and supporting information are adequately signed in line with legislation.
- Raising of Supplier Invoice Requests, checking in of supplier invoices and liaising with suppliers for outstanding invoices.
- Processing signed WOUK documentation for pay-out.
- EDI checking and matching on Leasesoft.
- Loading all deals on to Leasesoft, ensuring accuracy of information.
- Activating deals and signing finance documentation.
- Action supplier, broker and referrer approval requests, completing all relevant searches and escalating to relevant teams if required (additional).
- Archiving of all hard copy documents.
- Management of documents with the focus of maintaining compliance with the document holding periods.
- Ensuring documents are electronically provided to treasury assistant for funding processes.
- Complete delivery checks as and when required.
- Demonstrate a complete commitment to delivering excellent customer service to the stakeholders.
- Conduct yourself professionally at all times and communicate in an acceptable manner to all stakeholders (both internal and external).
- Ensure accuracy of information across Systems.
- Any other request deemed reasonable from your line manager.
Sales Support Administrator employer: White Oak UK
Contact Detail:
White Oak UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the finance documentation processes and the specific requirements for external funder deals. Understanding these details will help you stand out during the interview, as you'll be able to demonstrate your knowledge of the role's responsibilities.
✨Tip Number 2
Network with professionals in the finance and lending industry, especially those who have experience with external funders. This can provide you with valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Showcase your attention to detail and organizational skills during any interactions with us. Since the role involves managing documents and ensuring compliance, demonstrating these traits can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your customer service experience and how you've handled stakeholder communication in previous roles. Being able to articulate your commitment to excellent service will resonate well with our team.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Support Administrator position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences that align with the role. Emphasize your experience in finance documentation, compliance, and customer service, as these are crucial for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the Sales Support Administrator role. Mention your ability to manage documentation, liaise with external stakeholders, and ensure compliance, as these are key aspects of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at White Oak UK
✨Understand the Role
Make sure you have a clear understanding of the Sales Support Administrator role and its responsibilities. Familiarize yourself with the key tasks such as processing documentation, liaising with external funders, and ensuring compliance. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Attention to Detail
Since the role involves reviewing and assessing documentation, it's crucial to highlight your attention to detail. Prepare examples from your past experiences where you successfully managed documentation or ensured compliance, as this will show that you can handle the meticulous nature of the job.
✨Prepare for Customer Service Scenarios
Customer service is a key aspect of this role. Be ready to discuss how you've handled customer inquiries or resolved issues in previous positions. Think of specific examples that showcase your ability to communicate professionally and effectively with stakeholders.
✨Familiarize Yourself with Relevant Systems
The job mentions using systems like Leasesoft for managing deals. If you have experience with similar software or systems, be sure to mention it during the interview. If not, do some research on Leasesoft and express your willingness to learn new tools quickly.
