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- Tasks: Be the friendly face and voice for visitors and staff in a busy hospital ward.
- Company: Join Coalville Community Hospital, a key player in community health services.
- Benefits: Enjoy flexible hours with a 15-hour work week and a supportive team environment.
- Why this job: Make a real impact by helping patients and supporting healthcare professionals daily.
- Qualifications: Must be organized, have great communication skills, and enjoy working with people.
- Other info: Visit the ward during the application process to see if it's the right fit for you!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an enthusiastic and motivated individual to join our team as a Ward Clerk on Ward 4 at Coalville Community Hospital.
Ward Clerks are a vital part of our very busy inpatient multi-disciplinary teams. You will often be the first point of contact on the telephone or face to face for visitors, relatives and external clinicians so you will be responsible for providing an excellent first impression.
The ward provides care to patients who are medically fit for discharge and are awaiting assessment for a placement in a residential home or rehabilitation for discharge to their own home.
You will always be visible and a source of knowledge and support for staff to ensure the smooth running of the ward., * To be the first point of contact for relatives and carers, answering telephone calls with patience and understanding.
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Providing day to day administrative and clerical support to the multi-disciplinary team.
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Supporting the staff to maintain excellent standards of record keeping, ensuring that all admissions and discharges are recorded correctly.
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Answering queries from visitors to the ward including professionals, signposting to other members of staff as required.
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Exposure to distressing or emotional circumstances may occur indirectly.
The post available is 15 hours per week which will be worked as two days 08.00 – 16.00 across a 7 day per week rota. If you are highly organised, have excellent communication skills and enjoy working with people then this role is for you!
The ward is one of thirteen which form the Trusts Inpatient Community Health Services Division. You are welcome to visit during the application process to give you an insight to the role. If you would like to arrange a visit, please contact – jacqueline.mitchell17@nhs.net or 07917013535, Coalville Community Hospital
Broom Leys Road
Coalville
Leicestershire
LE67 4DE, https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab), Stacey Phillips
stacey.phillips8@nhs.net
Ward Clerk - Coalville employer: Leicestershire Partnership NHS Trust
Contact Detail:
Leicestershire Partnership NHS Trust Recruiting Team
+447917013535
17@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Coalville
✨Tip Number 1
Familiarize yourself with the specific duties of a Ward Clerk by visiting the Coalville Community Hospital. This will give you a better understanding of the role and help you articulate your enthusiasm during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling phone calls and face-to-face interactions. Being the first point of contact means you need to convey patience and understanding, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research common challenges faced by Ward Clerks in busy inpatient settings. Understanding these issues will allow you to demonstrate your problem-solving abilities and readiness to support the multi-disciplinary team effectively.
✨Tip Number 4
Reach out to current or former Ward Clerks for insights about their experiences. This can provide you with valuable information that you can use to tailor your approach and show genuine interest in the position.
We think you need these skills to ace Ward Clerk - Coalville
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ward Clerk position. Understand the key responsibilities and required skills, such as excellent communication and organizational abilities.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous administrative or clerical work, especially in healthcare settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how your skills and experiences make you a great fit for the Ward Clerk role at Coalville Community Hospital.
Prepare for Potential Questions: Think about possible interview questions related to the role, such as how you would handle difficult situations or manage multiple tasks. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to work under pressure.
How to prepare for a job interview at Leicestershire Partnership NHS Trust
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. Talk about why you want to be a Ward Clerk and how you can contribute to the team at Coalville Community Hospital.
✨Demonstrate Excellent Communication Skills
Since you'll be the first point of contact for visitors and staff, highlight your communication skills. Share examples of how you've effectively handled inquiries or difficult situations in the past.
✨Prepare for Emotional Situations
Be ready to discuss how you would handle distressing or emotional circumstances. Show that you can remain calm and supportive while providing assistance to patients and their families.
✨Ask Insightful Questions
Prepare thoughtful questions about the ward and the team dynamics. This shows your interest in the role and helps you understand how you can fit into the existing structure.