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For Companies At a Glance
- Tasks: Engage customers through live chat, creating a fun and memorable experience.
- Company: Join Buzz Bingo, a dynamic business focused on entertainment and customer satisfaction.
- Benefits: Enjoy perks like 50% off bingo tickets, mental health support, and access to online courses.
- Why this job: Be part of a vibrant team that values creativity and customer connection in a fun environment.
- Qualifications: Must have great communication skills and experience in customer service; knowledge of bingo is a plus.
- Other info: Flexible 20-hour work week with weekend shifts; perfect for students looking to gain experience.
The predicted salary is between 10000 - 12000 £ per year.
Join the Fun as a Chat Star (Host) at Buzz Bingo! Location: Nottingham Studios (with occasional travel to Derby Studios) Hours: Option 1: 20 hours per week – working 5 hours per day across 4 days, with full flexibility between 9:00 AM and 11:00 PM, including weekends. Option 2: 24 hours per week – working 6 hours per day across 4 days, with full flexibility between 9:00 AM and 11:00 PM, including weekends. Salary: £12,976 – £15,571 per annum Are you a natural entertainer with a passion for people and a flair for fun? We’re looking for vibrant, engaging personalities to become the face and voice of Buzz Bingo’s live chat experience! What You’ll Be Doing As a Chat Star, you’ll be the heartbeat of our live bingo experience—bringing energy, entertainment, and genuine connection to our online and in-club customers. You’ll: Host live chat sessions that are fun, friendly, and full of personality Spark conversations beyond bingo—think pop culture, trivia, and trending topics Deliver games, quizzes, and activities to boost engagement Promote offers and campaigns with flair and authenticity Respond to customer queries and moderate chat with professionalism Work closely with our Live Bingo team to create a seamless, exciting experience Award bonuses and manage player accounts Support safer gambling practices and follow all compliance processes What You Bring A magnetic personality with a love for entertaining and chatting Strong general knowledge and curiosity about the world Excellent written communication and typing skills Experience in a customer-facing role (hospitality, retail, etc.) Confidence using digital tools and navigating the internet Ability to multitask and think on your feet Awareness of bingo and online gaming is a plus (but not essential) Bonus Skills (Nice to Have) Familiarity with systems like VF BOS or IMS Understanding of GDPR and Safer Gambling practices Hit the Jackpot with Our Benefits (email address removed) App – 24/7 access to GPs, mental health support & more Thrive App – NHS-approved mental wellbeing support Buzz Brights Apprenticeships – Grow your career with us Buzz Learning – 100s of online courses at your fingertips In-House Training – Fire safety, Food safety, COSHH & more Mental Health Advocates – Support when you need it 50% Staff Discount – On bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Ready to Be a Star? If you’re bursting with energy, love making people smile, and want to be part of a team that’s all about fun, connection, and community—we want to hear from you! #BB1
Chat Host employer: BUZZ Bingo
Contact Detail:
BUZZ Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chat Host
✨Tip Number 1
Show off your personality! When you apply for the Chat Host position, think about how you can convey your energetic and enthusiastic nature. Use your social media presence or any relevant online platforms to showcase your ability to engage and entertain.
✨Tip Number 2
Brush up on your general knowledge! Since chatting with customers isn't just about Bingo, make sure you're well-versed in current events, fun facts, and interesting topics. This will help you strike up engaging conversations and keep the atmosphere lively.
✨Tip Number 3
Practice your typing skills! As a Chat Host, you'll need to respond quickly and effectively to customer inquiries. Spend some time honing your typing speed and accuracy to ensure you can keep up with the fast-paced environment.
✨Tip Number 4
Familiarize yourself with online gaming and Bingo! Understanding the industry will not only help you connect with customers but also demonstrate your passion for the role. Research popular games, trends, and customer preferences to stand out during the selection process.
We think you need these skills to ace Chat Host
Some tips for your application 🫡
Show Your Personality: Since the role requires an energetic and enthusiastic personality, make sure to let your unique character shine through in your application. Use a friendly tone and share anecdotes that highlight your ability to engage with customers.
Highlight Relevant Experience: Emphasize any previous customer service roles or experiences where you had to entertain or engage with people. Mention specific examples of how you created memorable experiences for customers.
Demonstrate Communication Skills: Given the importance of communication in this role, ensure your application is well-written and free of grammatical errors. Showcase your typing skills and ability to convey information clearly and effectively.
Research Buzz Bingo: Familiarize yourself with Buzz Bingo's brand, values, and offerings. Mentioning specific promotions or aspects of their customer experience in your application can show your genuine interest in the company.
How to prepare for a job interview at BUZZ Bingo
✨Show Your Personality
As a Chat Host, your personality is key! Be sure to showcase your energetic and enthusiastic nature during the interview. Share examples of how you've engaged with customers in the past and how you can bring that same energy to Buzz Bingo.
✨Demonstrate Your Communication Skills
Effective communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few fun conversation starters or interesting facts to demonstrate your ability to engage with customers beyond just Bingo.
✨Research the Company
Familiarize yourself with Buzz Bingo's offerings and values. Understanding their approach to customer service and entertainment will help you align your answers with what they are looking for in a candidate. Mention specific promotions or initiatives that excite you!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various customer interactions. Think of scenarios where you had to think on your feet or manage difficult situations, and be ready to discuss how you handled them effectively.
