Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a top-notch team ensuring safety, security, and service at cricket events.
- Company: Be part of the Marylebone Cricket Club, the world's most active cricket club.
- Benefits: Flexible summer hours, gain experience in a prestigious environment, and no cricket knowledge needed!
- Why this job: Perfect for those who love customer service and thrive under pressure in a vibrant setting.
- Qualifications: Strong communication skills and a customer-focused attitude are essential; prior experience is a plus.
- Other info: Extended hours during matches; training provided for all necessary skills.
Role OverviewWorking as part of a world-class stewarding team, you will play a crucial role in the three pillars of event operations: safety, security, and service. You’ll be warm and welcoming, calm under pressure and provide a first-class service to all those who enter the Ground. You will have the confidence to direct the public, ensuring the safety and security of all staff, spectators, members and players are never compromised, and ensure ground regulations are followed at all times. You will act in line with the club’s own standards and values: excellence, teamwork and integrity. About the RoleMarylebone Cricket Club (the Club) is the world’s most active cricket club, custodian of the laws of cricket and is also the owner of Lord’s Ground, affectionately known as the “Home of Cricket”. The MCC and Lord’s brands are renowned worldwide and are synonymous with excellence, prestige and providing an enjoyable customer experience, whether at an international cricket match with 31,000 spectators, or for Sunday Afternoon Tea in the Long Room. Do you enjoy providing an excellent experience to all you meet? Are you an exceptional communicator who can talk to anyone given the right environment? Do you have interpersonal skills that can adapt to any situation? Did you know you do not need to know anything about cricket to apply? If you have some spare time during the summer, this may be for you. Essential SkillsThe demands of the cricket season mean extended hours of up to 12hrs for Test Matches and One Day International matches. Other matches may consist of 6-8hrs per match day. This will include mid-week and weekends match dates, candidates will need to be able to demonstrate personal resilience to manage this and still deliver their best work. The ideal candidates will show strong customer focus and have the ability to work under pressure. Previous experience as a Spectator safety in a sports venue would be beneficial but is not a requirement. Skills and ability assessment will form part of the selection process, you will be taught all you need to know to complete the skills and ability assessment. Please let us know if we can do anything to assist you with your application
MCC Match Day Steward employer: MCC / Lords Cricket Ground
Contact Detail:
MCC / Lords Cricket Ground Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MCC Match Day Steward
✨Tip Number 1
Familiarize yourself with the MCC and Lord's Ground values. Understanding their commitment to excellence, teamwork, and integrity will help you align your responses during the interview and demonstrate that you are a good fit for their culture.
✨Tip Number 2
Practice your communication skills in various scenarios. Since the role requires exceptional interpersonal skills, consider role-playing different situations where you might need to direct the public or handle inquiries under pressure.
✨Tip Number 3
Be prepared to discuss how you manage stress and maintain resilience during long hours. Think of examples from past experiences where you successfully handled challenging situations, as this will show your ability to perform well under pressure.
✨Tip Number 4
Research common safety protocols and customer service practices in sports venues. Even if you don't have prior experience, showing that you understand the importance of safety and service can set you apart from other candidates.
We think you need these skills to ace MCC Match Day Steward
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the MCC Match Day Steward position. Understand the key responsibilities and essential skills required, such as customer focus and the ability to work under pressure.
Highlight Relevant Skills: In your application, emphasize any relevant experience or skills that align with the role. Even if you don't have direct experience in stewarding, showcase your interpersonal skills and ability to provide excellent customer service.
Show Enthusiasm for the Role: Express your passion for providing a first-class service and your willingness to learn. Mention your adaptability and resilience, especially in high-pressure situations, which are crucial for this role.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at MCC / Lords Cricket Ground
✨Show Your Customer Service Skills
Since the role emphasizes providing a first-class service, be prepared to share examples of how you've delivered excellent customer experiences in the past. Highlight your ability to remain calm and welcoming under pressure.
✨Demonstrate Teamwork and Integrity
The club values teamwork and integrity highly. Be ready to discuss situations where you worked effectively as part of a team or made decisions that reflected strong ethical standards.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various situations, especially regarding safety and security. Think about how you would respond to different challenges that may arise during a match day.
✨Express Your Adaptability
The job requires interpersonal skills that can adapt to any situation. Share instances where you've successfully adjusted your communication style or approach based on the audience or circumstances.
