Customer Helpdesk Advisor - Facilities

Pertemps are recruiting for a Facilities Helpdesk Advisor to join our public sector client in the city centre of Edinburgh on a temporary basis. Role – Facilities Helpdesk Advisor Location – Hybrid Working (Office is City Centre of Edinburgh) Hours – Monday – Friday between the hours of (Apply online only) (36 hours per week) Duration – 6 months initially with possible extension Rate of Pay – £13.48 per hour Start date – ASAP The successful candidate will be joining an established team and will be carrying out, but not be limited to: Answering calls from customers and responding to online contacts Logging all relevant information Using appropriate systems to process service requests or for updates Providing updates to customers on progress Any other tasks as required You should have a proven track record in a similar role, have strong communication skills and excellent attention to detail. If you are interested in this role, please apply online immediately