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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace dynamics.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients. About the role We\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face to face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team. Key Responsibilities: Manage online referrals promptly Provide short-term counseling to clients Offer timely written/verbal feedback and case notes Report risk events to the Case Management Team Qualifications and Requirements: BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450 counseling hours Ability to work within a short-term counseling model in an EAP context Access to a suitable, dedicated consulting room with appropriate privacy and waiting area IT literacy, including proficiency with Microsoft Word, email, and online systems Understanding of organizational dynamics and workplace issues Ability to work collaboratively with the Case Management team41bf1e1f-b16b-4260-a40a-17c77a06fd15
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Cambridge, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works in an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Attend local counselling events or workshops to connect with peers who may have insights into the role or even know someone at TELUS Health. Personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Be ready to share specific examples of how you've successfully navigated these processes in your previous roles.
✨Tip Number 4
Showcase your IT skills, especially with Microsoft Word and online systems. Being proficient in these areas is crucial for the role, so consider preparing a brief overview of your experience with relevant software to discuss during your interview.
We think you need these skills to ace Independent EAP Counsellor (Cambridge, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services, as well as your ability to manage online referrals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of workplace dynamics. Mention your experience with short-term counselling and how you can contribute to the Case Management team.
Highlight Relevant Experience: In your application, clearly outline your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability and readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a counselling role.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma level qualification and extensive counselling hours.
✨Demonstrate Your Understanding of EAP
Familiarise yourself with the Employee Assistance Programme (EAP) model and be prepared to discuss how you can effectively provide short-term counselling services. Show that you understand the unique challenges faced in workplace settings.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to manage online referrals and collaborate with a Case Management team. Think of examples from your past experience where you've successfully navigated similar situations.
✨Emphasise IT Literacy
Since the role requires proficiency with Microsoft Word and online systems, be ready to discuss your IT skills. Mention any specific software or tools you have used in previous roles that relate to managing case notes or client communications.
