Information Advice and Guidance worker
Information Advice and Guidance worker

Information Advice and Guidance worker

Bridgend Full-Time 25115 £ / year No home office possible
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At a Glance

  • Tasks: Help clients create resettlement plans and provide guidance for a smooth transition back to the community.
  • Company: Join Novus Gower, a passionate team dedicated to transforming lives in prison education for nearly 30 years.
  • Benefits: Enjoy extensive annual leave, career development, health care discounts, and a supportive work environment.
  • Why this job: Make a real impact by empowering individuals to change their lives and succeed post-release.
  • Qualifications: Willingness to achieve level 3 information, advice, and guidance qualification; level 2 literacy and numeracy preferred.
  • Other info: Novus Gower values diversity and is committed to equal opportunities for all applicants.

We have a great opportunity to join our education team as an Information Advice & Guidance worker for Novus Gower, our prison education provider at HMP & YOI Parc offered on a permanent, full-time basis working 40 hours per week. At Novus Gower we work with passion, care, and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. What the role entails As directed by the Curriculum Manager / Local Education Manager to ensure, via appropriate assessment, that prospective and existing clients receive relevant and easily understood information regarding resettlement provision in custody and continuing support on release on licence and on Post Sentence Supervision. To enable the client to produce an informed resettlement action plan, that would maximise the impact of custodial services upon the client whilst in custody. To contribute to a multi-disciplinary approach that seeks to facilitate a smooth transition to the resettlement of the client into the community. What we need from you In order to be successful in the role of Information Advice & Guidance worker, you will need: To hold or be willing to work towards a level 3 information, advice and guidance qualification within an agreed time scale To hold or be willing to work towards level 2 qualifications in literacy and numeracy within an agreed timescaleIdeally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the Novus Gower family, you will benefit from an excellent package including: Extensive annual leave which can be taken throughout the year Career Development Opportunities In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Aviva Auto enrolments pension scheme. An Employee Assistance Programme including a free, confidential, 24/7 support service. Health care discounts through Simply Health Retail discounts through You at Work Our Cycle to Work scheme. At Novus Gower, we work with passion, care, and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in a custodial setting across England and Wales, to take new directions. We operate 50 hubs in the United Kingdom where our specialist teams are on hand to support Adults and Children to improve their employability prospects post-release. Novus Gower is an equal opportunities employer, welcoming applications from all sections of the community. We work to support our Veterans to gain employment and are also proud holders of the Disability Confident employer award. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. The closing date for this job advert is 26/03/2025. However, the job advert may close early if we receive a good response. Novus Gower is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process

Information Advice and Guidance worker employer: Novus Gower

At Novus Gower, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and dynamic work environment. Our commitment to employee growth is reflected in our extensive training programs and career development opportunities, ensuring that you can thrive while making a meaningful impact in the lives of those we serve. With a focus on passion, care, and community, working at HMP & YOI Parc offers you the chance to be part of a transformative journey, backed by a comprehensive benefits package and a culture that values diversity and inclusion.
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Contact Detail:

Novus Gower Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Information Advice and Guidance worker

✨Tip Number 1

Familiarize yourself with the specific needs of clients in a custodial setting. Understanding the challenges they face will help you demonstrate your ability to provide effective information and guidance.

✨Tip Number 2

Highlight any previous experience you have in education or support roles, especially those that involve working with vulnerable populations. This will show that you are well-equipped to handle the responsibilities of the role.

✨Tip Number 3

Show your commitment to professional development by mentioning any relevant qualifications or training you are pursuing, such as the level 3 information, advice, and guidance qualification.

✨Tip Number 4

Emphasize your passion for making a difference in people's lives. Share examples of how you've positively impacted others in previous roles, as this aligns with Novus Gower's mission.

We think you need these skills to ace Information Advice and Guidance worker

Information and Guidance Skills
Assessment Skills
Communication Skills
Empathy and Understanding
Team Collaboration
Problem-Solving Skills
Organizational Skills
Knowledge of Resettlement Services
Literacy and Numeracy Support
Self-Motivation
Adaptability
Passion for Education and Development
Commitment to Safeguarding
Ability to Work with Diverse Populations

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Information Advice and Guidance worker position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in education, guidance, or support roles. Mention specific examples where you have helped individuals with resettlement or personal development.

Show Your Passion: Express your passion for helping others and your commitment to improving lives in your application. Use specific language that reflects the values of Novus Gower, such as care, dedication, and positivity.

Tailor Your Application: Customize your cover letter to address how your skills and experiences align with the requirements of the role. Mention your willingness to pursue the necessary qualifications and your enthusiasm for being part of a team focused on positive change.

How to prepare for a job interview at Novus Gower

✨Understand the Role

Make sure you have a clear understanding of what an Information Advice & Guidance worker does. Familiarize yourself with the responsibilities outlined in the job description, especially regarding resettlement provision and client support.

✨Show Your Passion for Education

Demonstrate your commitment to improving lives through education. Share personal experiences or examples that highlight your dedication to helping others grow and succeed, particularly in challenging environments.

✨Highlight Relevant Qualifications

Be prepared to discuss your qualifications, especially any level 3 information, advice, and guidance qualifications or plans to obtain them. If you have experience in literacy and numeracy training, make sure to mention it.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to work in a multi-disciplinary team. Think about past experiences where you successfully supported clients or facilitated transitions, and be ready to share those stories.

Information Advice and Guidance worker
Novus Gower
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  • Information Advice and Guidance worker

    Bridgend
    Full-Time
    25115 £ / year

    Application deadline: 2027-03-15

  • N

    Novus Gower

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