At a Glance
- Tasks: Join our team as an Administrator, supporting clinical services and managing patient appointments.
- Company: Steeper Group is a leading provider of Orthotic, Prosthetic, and Assistive Technology products in the UK.
- Benefits: Enjoy competitive salary, flexible working, free parking, and employee discounts.
- Why this job: Be part of a mission-driven company that values diversity and offers growth opportunities.
- Qualifications: Must be reliable, detail-oriented, and have previous customer service experience.
- Other info: We are a disability confident employer and welcome applications from all backgrounds.
Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an Administrator to join our existing team in Portsmouth. The Role: Responsible for supporting the Prosthetic and Orthotic team in the delivery of service and clinical administration. Responsibilities: Raise and issue restock orders for ED Issue restock orders for Fracture clinic QAH Booking patients appointments for all departments face to face and via telephone Answering and making telephone calls Filing notes and returning notes to medical records Preparing clinics Checking and actioning mailboxes Registering referrals Taking control of clinic lists during the event of a fire/emergency Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures Keeping all patient details up to date on Meditech Stock take on site when required Support clinical staff when required (e.g. Chaperoning) Taking minutes in meetings Posting out goods Cover Reception and front office duties when required Any other administrative duties as directed What we are looking for: Competent in multitasking and working well under pressure. Reliable and time efficient Excellent attention to detail Previous customer service experience and dealing with the public Good phone manner What we offer in return: * Competitive salary * Incremental holiday allowance (rising with service) * Free parking * Canteen onsite * Employee discount platform * Employee Assistance Programs * Qualification support * Flexible working * Refer a friend incentive * Cycle2work scheme * Continuous professional development plans with internal and external training and courses available Due to the high volume of applications we anticipate we will receive for this role, in the event you have not heard from us within 14 days, we regret to inform you that you have been unsuccessful in your application. Steeper is a proud disability confident employer and recipient of a recognised Investors in People accolade. Steeper is committed to valuing diversity and treating everyone who works for or wishes to work for us fairly. We will treat everyone with the same attention, courtesy and respect, regardless of age, impairment, ethnic origin, nationality, religion or belief, social class, sex, sexual orientation, gender reassignment, marital or civil partnership status, responsibility for dependents, pregnancy and maternity or trade union activity. Steeper is committed to act positively towards disabled people and we actively welcome applications from disabled people
Administrator - Portsmouth employer: Steeper Group
Contact Detail:
Steeper Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Portsmouth
✨Tip Number 1
Familiarize yourself with the specific administrative tasks mentioned in the job description, such as booking patient appointments and managing clinic lists. This will help you demonstrate your understanding of the role during the interview.
✨Tip Number 2
Highlight any previous customer service experience you have, especially if it involved dealing with the public or handling phone calls. This is crucial for the Administrator role at Steeper Group.
✨Tip Number 3
Practice your multitasking skills, as the job requires managing various responsibilities under pressure. You might want to prepare examples of how you've successfully handled multiple tasks in past roles.
✨Tip Number 4
Research Steeper Group's commitment to diversity and inclusion. Being aware of their values can help you align your responses during the interview and show that you are a good cultural fit for the team.
We think you need these skills to ace Administrator - Portsmouth
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrator position at Steeper Group. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience and administrative roles. Mention specific examples where you demonstrated multitasking, attention to detail, and effective communication skills.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you are a good fit for the team and how your skills align with Steeper's vision of creating life’s turning points.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates your attention to detail, which is crucial for the Administrator role.
How to prepare for a job interview at Steeper Group
✨Show Your Multitasking Skills
Since the role requires multitasking and working under pressure, be prepared to discuss examples from your past experiences where you successfully managed multiple tasks simultaneously. Highlight how you prioritize and stay organized.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Bring up specific instances where your attention to detail made a difference in your work, such as catching errors or ensuring accuracy in documentation.
✨Exhibit Strong Communication Skills
Given the importance of customer service and good phone manners, practice articulating your thoughts clearly. Be ready to answer questions about how you handle difficult conversations or provide excellent service to clients.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, like managing clinic lists during an emergency. Think through potential scenarios and prepare your responses to demonstrate your problem-solving abilities.