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- Tasks: As an Application Engineer, you'll provide technical support and expertise for key services in Payments.
- Company: Join a leading financial services company focused on innovation and technology.
- Benefits: Enjoy 38.5 days of annual leave, flexible benefits, and generous family leave options.
- Why this job: This role offers hands-on experience, collaboration, and the chance to make a real impact.
- Qualifications: You need in-depth Unix knowledge and experience with various technologies like VMware and SAP.
- Other info: The position is mostly remote, with occasional office attendance in Gosforth or Glasgow.
The predicted salary is between 30000 - 40000 £ per year.
Head Resourcing are recruiting for an application engineer for a financial services company. This role is predominantly remote although ideally you will be near one of the hubs in Gosforth or Glasgow for occasional office attendance.
The salary ranges from £36k – £48k, and the role requires out of hours work once you are up to speed in the new role. Experience with Unix is essential and the other technical experience can be found below. The team support key services within the company for Payments.
You'll be accountable for technical support and expertise within Technology Operations Platform as a Service and be accountable for forming and maintaining highly effective collaborative relationships with other members of the organisation.
What you’ll be doing
- Showing technical expertise for the reduction of repeat incidents and resolutions to avoid reoccurrence.
- Carrying out technical change within the team for BAU & key projects & striving to reduce critical or major security vulnerabilities for our assets.
- Supporting for the unit Technology Manager & Lead Engineers to raise, track and action any IT currency or resilience risks.
- Taking an active role to support & get involved in discussions in area of specialism, when assessing the impact of new initiatives, work requests and the support of existing services.
- Coaching & hands-on technical training for less experienced team members.
- Supporting audit findings and payment attestation submissions.
- Providing technical advice and support for ongoing Disaster Recovery arrangements for IT.
- Representing the team at key forums such as Service Design Workshop (SDW), Major Change Board (MCAB) and may be required to attend Technical Design Authority (TDA).
We need you to have
- In depth knowledge of Unix operating systems.
- Experience of working on some of our technologies like VMware, Websphere, MQ, TWS, Connect Direct, DataPower, DataStage, SAP Data Services (batch), Pega
- A good understanding of technology with a focus on applications, batch & cloud support across the full IT estate.
- Some experience of risk management for IT Currency & resilience risks.
- Knowledge and experience of ITIL service management framework with a focus on incident and change management.
Benefits
- Generous holidays – 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
- Up to five extra paid well-being days per year .
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Excellent pension, with a minimum employer contribution of 8%
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
Application Engineer employer: Head Resourcing
Contact Detail:
Head Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Engineer
✨Tip Number 1
Make sure to highlight your Unix expertise during any discussions or interviews. Since this is a key requirement for the role, demonstrating your in-depth knowledge and experience with Unix operating systems will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the technologies mentioned in the job description, such as VMware, Websphere, and DataStage. Being able to discuss these technologies confidently will show that you're proactive and ready to contribute to the team from day one.
✨Tip Number 3
Engage with online communities or forums related to ITIL service management and risk management. This will not only enhance your understanding but also provide you with insights that you can share during your interview, showcasing your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss your experience with coaching and training less experienced team members. This role emphasizes collaboration and support, so sharing examples of how you've successfully mentored others will demonstrate your ability to contribute positively to the team dynamic.
We think you need these skills to ace Application Engineer
Some tips for your application 🫡
Highlight Technical Expertise: Make sure to emphasize your in-depth knowledge of Unix operating systems and any relevant technologies like VMware, Websphere, and DataStage. Tailor your CV and cover letter to showcase your experience with these tools.
Showcase Problem-Solving Skills: In your application, provide examples of how you've reduced repeat incidents or resolved technical issues in previous roles. This will demonstrate your ability to contribute to the team's goal of minimizing critical security vulnerabilities.
Demonstrate Collaboration Experience: Since the role involves forming collaborative relationships, include instances where you've successfully worked with cross-functional teams or coached less experienced colleagues. This will highlight your teamwork and mentoring skills.
Understand the Company Culture: Research the financial services company and its values. Tailor your application to reflect how your personal values align with theirs, especially regarding ITIL service management and risk management practices.
How to prepare for a job interview at Head Resourcing
✨Show Your Unix Expertise
Since in-depth knowledge of Unix operating systems is essential for this role, be prepared to discuss your experience with Unix in detail. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Technical Problem-Solving Skills
The role requires reducing repeat incidents and resolutions. Prepare examples of how you've successfully tackled technical issues in the past, focusing on your analytical approach and the outcomes of your actions.
✨Highlight Collaborative Experience
This position emphasizes forming effective collaborative relationships. Share instances where you've worked closely with other teams or departments, showcasing your communication skills and ability to work in a team environment.
✨Prepare for Technical Discussions
You may need to represent the team at key forums. Brush up on relevant topics and be ready to discuss your insights on service design, major changes, and disaster recovery arrangements, demonstrating your proactive engagement in these areas.
