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- Tasks: Manage customer orders and ensure timely processing with high-quality service.
- Company: Join a reputable international manufacturing business with a strong presence.
- Benefits: Enjoy 25 days annual leave, bonuses, training opportunities, and more perks!
- Why this job: Great chance to develop skills in a supportive team while making an impact.
- Qualifications: Experience in data entry, MS Office, and excellent communication skills required.
- Other info: Full-time role with rotating shifts and a friendly work environment.
Nelson Recruitment Services are currently representing our client who are a reputable international Manufacturing business. Our client is now looking for and experienced Sales Order Processer to join the business on a permanent basis. As an Sales Order Processer you will effectively manage customers by ensuring orders are processed within relevant timeframes and all documentation is completed to ensure quality service offering continues. The role will include supporting our external International Sales Managers and handling customer queries to a high standard and recording interactions in Company databases. Key Responsibilities: * Collecting and entering data into internal databases. * Maintaining accurate records of valuable company information. * Taking responsibility to investigate issues to a satisfactory conclusion and communication the results to management. * Achieve individual targets and contribute fully to achieve departmental response time targets to queries. * Accountable for all administrative tasks to be completed accurately and on time, including returns, stock checking and analysis. * Perform administrative tasks such as communicating with clients and customers via e-mail and telephone with any queries. * Comply with health and safety procedures keeping the working environment clean and tidy. * Assist through operating best practice in order to meet the requirements of the company standard. Requirements: * Proven data entry work experience. * Experience with MS Office and data programs. * Typing speed and accuracy. * Excellent knowledge of correct spelling, grammar and punctuation. * Good attention to detail and organisational skills. * Good Telephone Manner * Ability to build rapport with customers. * Knowledge of customer service principles * Ability to work as part of a team. * Ability to work on own initiative. * Ability to prioritise own workload and manage own time commitments. * Willingness to share ideas & improvements. * Experience of dealing with international customers Salary: £22,000 – £23,000 Hours: Hours of work will be 37 hours per week on rotating shifts 7am-3pm and 8.30am-4.30pm Benefits: 25 days annual leave Festive shutdown at Christmas Companywide bonus scheme Service and recognition awards Training and development opportunities Company Pension Life Assurance 4x salary Discounted Gym Membership Enhanced family friendly policies Free annual flu vaccination vouchers Employee assistance programme including a 24/7 GP service. Cash health plan Free home cyber security training Cycle to work scheme. Free onsite parking How to Apply: Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team. This vacancy is being advertised on behalf of Nelson Recruitment Services. The services of Nelson Engineering Solutions Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. Job Types: Full-time, Permanent Pay: £22,888.00-£23,000.00 per year Additional pay: Performance bonus Yearly bonus Benefits: Canteen Free parking On-site parking Schedule: * Monday to Friday Application question(s): * Do you have previous data entry experience? Work Location: In person
Sales Order Processor employer: Nelson Recruitment Services
Contact Detail:
Nelson Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor
✨Tip Number 1
Familiarize yourself with the specific data entry software and internal databases that the company uses. This will not only help you during the interview but also show your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, especially in handling international customers. Being able to demonstrate your ability to build rapport and effectively communicate with diverse clients can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed your workload and prioritized tasks in previous roles. This will showcase your organizational skills and ability to work independently, which are crucial for this position.
✨Tip Number 4
Research the company’s values and culture. Understanding their commitment to quality service and teamwork will allow you to align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Sales Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in data entry and customer service. Emphasize your proficiency with MS Office and any data programs you've used, as well as your typing speed and accuracy.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and organizational skills. Mention specific examples of how you've successfully managed customer queries and processed orders in previous roles.
Highlight Relevant Skills: In your application, clearly outline your ability to work independently and as part of a team. Discuss your experience dealing with international customers and your good telephone manner, as these are key for the role.
Follow Application Instructions: Ensure you send your application to the correct email address provided in the job listing. Double-check that you have included all necessary documents and answered any application questions, such as your previous data entry experience.
How to prepare for a job interview at Nelson Recruitment Services
✨Show Your Data Entry Skills
Since the role requires proven data entry experience, be prepared to discuss your previous roles where you handled data entry. Highlight your typing speed and accuracy, and if possible, provide examples of how you maintained accurate records.
✨Demonstrate Your Customer Service Knowledge
The position involves handling customer queries, so it's essential to showcase your understanding of customer service principles. Share specific instances where you successfully resolved customer issues or built rapport with clients.
✨Highlight Your Organizational Skills
With responsibilities like managing orders and administrative tasks, emphasize your attention to detail and organizational skills. Discuss how you prioritize your workload and manage time effectively to meet deadlines.
✨Prepare for Teamwork Questions
As the role requires working as part of a team, be ready to answer questions about your teamwork experiences. Share examples of how you've collaborated with others, especially in a fast-paced environment, and how you contribute to achieving team goals.
