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- Tasks: Create engaging training content and communication resources for employees and partners.
- Company: Join a dynamic team focused on enhancing customer outcomes through effective training.
- Benefits: Enjoy a fixed-term contract with opportunities for creative expression and professional growth.
- Why this job: Make a real impact by improving operational performance and user experience through your content.
- Qualifications: Experience in content creation, e-learning, and strong communication skills are essential.
- Other info: Collaborate with stakeholders to drive engagement and performance across various platforms.
The predicted salary is between 36000 - 60000 £ per year.
Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You’ll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You’ll identify areas where effective training, communications, resources, and tools will help drive and improve operational performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages to drive engagement and performance. You will have knowledge and experience of our systems and platforms and work closely with the o…
Training and Communication Content Designer (12 Months Fixed Term Contract) employer: Motability Operations Careers
Contact Detail:
Motability Operations Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training and Communication Content Designer (12 Months Fixed Term Contract)
✨Tip Number 1
Familiarize yourself with e-learning tools and platforms that are commonly used in the industry. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Build a portfolio showcasing your previous work in content design and training materials. Highlight projects where you successfully engaged stakeholders and improved operational performance through your content.
✨Tip Number 3
Network with professionals in the field of training and communication. Attend relevant workshops or webinars to connect with others and gain insights into current trends and best practices.
✨Tip Number 4
Prepare to discuss specific examples of how you've identified performance gaps and created effective training solutions in the past. This will demonstrate your ability to drive engagement and improve user experience.
We think you need these skills to ace Training and Communication Content Designer (12 Months Fixed Term Contract)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Training and Communication Content Designer position, as this will help you tailor your application.
Showcase Relevant Experience: Highlight your previous experience in creating training content, e-learning modules, and communication materials. Provide specific examples of projects you've worked on that align with the responsibilities outlined in the job description.
Tailor Your Writing Style: Since the role involves writing and editing various types of content, ensure that your application reflects a clear and concise writing style. Use bullet points where appropriate and keep your language engaging and professional.
Demonstrate Stakeholder Engagement: Mention any experience you have in building relationships with stakeholders. Provide examples of how you have collaborated with others to gather information and create effective training and communication resources.
How to prepare for a job interview at Motability Operations Careers
✨Showcase Your Content Creation Skills
Be prepared to discuss your previous experience in creating engaging training and communication content. Bring examples of your work, such as e-learning modules or email campaigns, to demonstrate your ability to produce high-quality materials.
✨Understand Stakeholder Engagement
Highlight your experience in building relationships with stakeholders. Be ready to share specific instances where you successfully collaborated with others to gather information and create effective training resources.
✨Emphasize Your Technical Knowledge
Familiarize yourself with the systems and platforms mentioned in the job description. Showing that you have a solid understanding of these tools will help you stand out as a candidate who can hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to identify performance gaps. Think of examples where you implemented training solutions that improved operational performance or user experience.
