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- Tasks: Lead and manage the housekeeping team to ensure a clean and welcoming environment.
- Company: Join Care Concern Group, a family-owned leader in providing exceptional care across the UK.
- Benefits: Enjoy perks like pension, onsite parking, uniform provided, and generous annual leave.
- Why this job: Make a positive impact in residents' lives while working in a supportive and fun environment.
- Qualifications: Looking for proactive leaders with attention to detail and a passion for housekeeping excellence.
- Other info: This is a full-time position with a competitive salary of £13.50 per hour.
The predicted salary is between 28000 - 42000 £ per year.
Head Housekeeper
Housekeeping – Cathay Care Home
Contract: Full Time Salary: £13.50 Per Hour Shift Type: Days Contracted hours:
Our purpose built care home is situated on the woodland edge of Forres, in the beautiful countryside of Moray. We proudly offer Residential, Dementia, Nursing & Respite care for 41-residents.
We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.
Key Responsibilities:
- Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.
- Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
- Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
- Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
- Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
- Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
- Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.
- Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
- Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
- Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.
Our care home is part of Care Concern Group; a market leading, family-owned care group operating close to 80 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.
If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!
Contract Details
- Pension
- Onsite Parking
- Paid PVG
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
Head Housekeeper employer: Cathay Care Home
Contact Detail:
Cathay Care Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Make sure to highlight your leadership experience in housekeeping. Since this role involves supervising a team, showcasing any previous management roles or training experiences will help you stand out.
✨Tip Number 2
Familiarize yourself with the specific cleaning standards and safety protocols relevant to care homes. Being knowledgeable about these practices will demonstrate your commitment to maintaining a safe and clean environment for residents.
✨Tip Number 3
Prepare to discuss how you handle complaints and resolve issues effectively. This role requires strong communication skills, so having examples ready will show that you're capable of maintaining a positive atmosphere.
✨Tip Number 4
Research Care Concern Group and their values. Understanding their mission and how they operate will allow you to align your answers with their goals during the interview process.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head Housekeeper position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous leadership roles or experiences in housekeeping or related fields. Provide specific examples of how you've successfully managed teams and maintained high standards of cleanliness.
Showcase Attention to Detail: Demonstrate your keen eye for detail in your application. Mention specific instances where your attention to detail has positively impacted cleanliness or resident satisfaction in previous roles.
Personalize Your Cover Letter: Craft a personalized cover letter that reflects your passion for maintaining a clean and safe environment for residents. Mention why you are excited about the opportunity at Cathay Care Home and how you align with their values.
How to prepare for a job interview at Cathay Care Home
✨Show Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high standards of cleanliness and organization. Share specific instances where your attention to detail made a significant difference in a previous role.
✨Discuss Training and Development
Since training new employees is a key responsibility, be ready to talk about your experience in training and evaluating staff. Mention any strategies you use to ensure ongoing support and development.
✨Prepare for Scenario Questions
Expect questions about handling complaints or resolving conflicts. Think of examples from your past experiences where you successfully addressed issues and maintained a positive environment.
