Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on technical IT support and troubleshooting for key customers.
- Company: Join Computacenter, a leader in IT services and solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a skilled team delivering impactful tech solutions and enhancing customer experiences.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Great opportunity for high school and college students looking to kickstart their tech careers.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Life on the team
Here at Computacenter, the Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Additionally, we provide basic Wintel installation, configuration, administration, and break-fix solutions.
In this role, you’ll deliver hands-on technical IT support to one of our key customers.
#J-18808-Ljbffr
Field Engineer employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description. Being well-versed in desktop installation, configuration, and troubleshooting will give you a significant edge during the interview.
✨Tip Number 2
Showcase your hands-on experience in IT support. Prepare examples from your past roles where you successfully resolved technical issues or improved processes, as this will demonstrate your capability to deliver the required services.
✨Tip Number 3
Research Computacenter and their key customers. Understanding their business model and the challenges they face can help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Tip Number 4
Network with current or former employees of Computacenter on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Field Engineer role, which can help you prepare better.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Engineer position at Computacenter. Understand the key responsibilities and required skills, such as desktop installation, configuration, and troubleshooting.
Tailor Your CV: Customize your CV to highlight relevant experience in IT support, particularly in desktop installation and Wintel administration. Use specific examples that demonstrate your technical skills and problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your background aligns with the needs of the Technical Resource Group and express your eagerness to contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a technical role.
How to prepare for a job interview at ZipRecruiter
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with desktop installation, configuration, and troubleshooting. Highlight specific examples where you've successfully resolved technical issues.
✨Understand the Customer's Needs
Research the key customer you will be supporting. Understanding their business and technical requirements will help you demonstrate how you can add value to their operations.
✨Communicate Clearly
Since you'll be providing support, effective communication is crucial. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical users.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of past experiences where you had to troubleshoot or resolve a technical issue under pressure.
