LV Control Engineer

80356 – LV Control Engineer

This LV Control Engineer will report to the Customer Supply & Restoration Manager and will work within Network Operations based in our Fore Hamlet – Ipswich office. You will be a permanent employee.

You will attract a salary of £51,245 and a bonus of 3%.

Close Date: 16th March 2025

We Also Provide The Following Additional Benefits

• 25 Days Annual Leave plus bank holidays.
• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers’ products
• Discounted gym membership
• Employee Assistance Programme

Job Purpose

Responsible to the Customer Supply Restoration Manager for managing the safe operation of the distribution network, whilst maintaining an overview of network security and availability. To provide a rapid response to faults, minimising customer minutes lost and providing accurate information to customers affected by faults.

Network Control operates 24 hours a day and monitors & operates the Network throughout this period, working with other companies and generators’ control rooms. Pattern working in both full and part shift roles is a requirement of the role. You must be prepared to work a full-shift pattern if required as a condition of the appointment.

Dimensions

Payroll costs: £11 million
Annual Works Costs: £36 million
Department budget: £2.4million
Staff: 26 LV Control Engineers Band F

Principal Accountabilities

• Ensure Public safety is maintained utilising current procedures and all available systems to prioritise and take immediate action to reduce any risk.
• Ensure that safety management and network security risk management prevail throughout all responsibilities.
• Manage the LV distribution network using network information systems available for both planned and unplanned events.
• Provide technical advice to field operators and Operations Centre staff.
• Comply with IIS RIG fault reporting requirements.
• Minimise the impact of CI’s and CML’s for LV interruptions.
• Provide focussed fault management and direction on reducing CML impact and driving clear restoration plans for each fault.
• Manage repeat LV interruptions by utilisation of the fleet of LV reclose devices following the Repeat Interruption Procedure.
• Ensure fault locations provided by automatic devices are registered and ‘Go Sniff’ incidents raised to pinpoint the fault to allow proactive repairs before the fault becomes permanent.
• Provide guidance and assistance to field staff if the network is found to run abnormally and provide any information that may affect repair or restoration.
• Provide guidance and assistance with Fault management, ensuring real-time scoping of confirmed customers affected and accurate customer information and estimated time of restoration.
• Comply with the Distribution Codes and all relevant Safety Rules, Instructions and Codes of Practice.
• Ensure that a very high standard of customer service is achieved and that all Regulated standards and internal measures of performance are met.
• Work across Network Operations to ensure that all needs of the customer and business are met.
• Manage/monitor the fault workload and escalate.
• Communicate with other members within the Network Operations team and build relationships with other teams across the Business. Assist in the development of procedures. Challenge existing practices and strive for continuous improvement.

Nature And Scope

• The LV Control Engineer is responsible, for the duration of their shift, for the safe operation of the distribution system. You will have full responsibility for the LV network for the duration of your shift, and will provide a safe and rapid response to faults in addition to the management of planned operations, whilst complying with the Grid & Distribution Codes and all relevant Safety Rules, Instructions and Codes of Practice.
• They are responsible for the provision of the highest quality customer information that is useful to both internal and external customers through regular, accurate and easy to understand information within the fault management system.
• You will carry out this role with a full understanding of LV Network and can demonstrate success in managing the critical activities of fault and trouble management.
• You must hold the appropriate electrical engineering qualifications or equivalent.
• Network Operations operates 24 hours a day, 365 days of the year, pattern working in part shift positions is a requirement of the role.

Qualifications

• Minimum of City and Guilds 2339 in Electrical Engineering.
• Full knowledge of Ofgem Quality of Supply Regulations.
• Full knowledge of Ofgem Guaranteed Standards of supply Regulations.
• Full knowledge of IIS fault reporting and the rigs which relate.
• Problem resolution.
• Take accountability for their actions.
• Good level of PC literacy, and use a variety of systems with fast and accurate keyboard skills.
• Team working and ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team.
• Flexible attitude to work and working hours.

Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further training to equip you. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until you have developed the required competencies.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly, where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.

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