Automation Engineer

We are looking for Automation Engineer with experience in servicing laboratory equipment to join our PerkinElmer team.

In this role you will provide crucial on-site support at the Customer location in Stevenage. As an integral part of our technical services team, you will be embedded within the department, delivering first-line software, technical, and hardware support for automated platforms and benchtop liquid handlers to ensure optimal system reliability.

This role is ideal for a candidate with a background in field service engineering who has a strong interest or educational background in robotics and automation systems.

Additionally, you will collaborate with the broader Scientific Services team to support various automation platforms as needed.

Job Responsibilities:

• Act as a first point of contact for critical equipment breakdowns, ensuring minimal impact on scientific activity.
• Carryout on-going system performance analysis based upon error logs, live run interventions and root-cause analysis & trending of errors to mitigate their re-occurrence.
• Provide technical mediation in the event of long running equipment issues involving multiple vendors.
• Assist in developing training packages tailored to the automation platforms, intended for both LIS Engineers & the client’s scientific workforce.
• Develop and implement a proactive maintenance regime for key equipment.
• Oversee & participate in equipment support activities.
• Train scientists on best practices for the use of automated equipment, ensuring optimal routine and operation.
• Develop support solutions built around department requirements to enhance service delivery
• Establish & maintain strong relationships with the Vendor Service Organization.
• Maintain awareness of new developments in their field of Laboratory Automation.

Qualifications:

• Solid understanding of core competencies involved with liquid handling automation.
• Experience working in a Pharmaceutical environment.
• A minimum of 4 years of experience in a biopharmaceutical or pharmaceutical industry, or an equivalent combination of education and experience.
• Strong understanding of automation principles and practices.
• Bachelor’s degree or higher in engineering, robotics, mechatronics, or a related field is preferred.
• Previous experience in a Field Service Engineer or Application Specialist role is a plus.
• Having leadership experience is advantageous for this role.

Critical Skills:

• Ability to troubleshoot and problem-solve when training is limited.
• Technical writing
• Exceptional interpersonal and coaching skills
• Experience using Microsoft Suite (i.e. Outlook, Teams, Word, Excel)
• Effective communicator (ex. Audits, speaking with leadership)
• Self-motivated and ability to work under pressure to prioritize conflicting deadlines.
• Ability to work collaboratively with international counterparts to achieve global objectives.
• Strong interest in robotics and automation, with a passion for applying technical knowledge in real-world lab environments.

Join our Team!

• We are strongly committed to the development of your career and giving you opportunities to learn and grow.
• We make a difference for you while you make a difference in the world!

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.