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- Tasks: Join us as a Field Service Engineer, maintaining ATMs and handling hardware issues.
- Company: Be part of a dynamic team in London, Birmingham, and Manchester.
- Benefits: Enjoy competitive pay, a van, fuel card, and potential contract extension.
- Why this job: Great opportunity to work independently while enhancing your technical skills in a fast-paced environment.
- Qualifications: Previous experience in field service or technical roles is required; must have a full UK driving license.
- Other info: Flexible weekend on-call shifts may apply.
Job Description
Job Title:
Field Service Engineer ATM / IT
Location:
London, Birmingham, Manchester
Contract Duration:
Minimum 2-month contract with potential extension to 3-4 months
Salary:
£160 pay Inside IR35
Overtime Hourly Rate:
£18.83 per hour
Working Hours:
Monday to Friday (On-call weekends may apply)
Working Day:
8.5 hours per day, 30 minute unpaid lunch
About the Role:
We are currently seeking experienced IT / ATM Field Service Engineers to join our team in London, Birmingham & Manchester on a 2-month minimum contract, with the possibility of extension.
Key Responsibilities:
- Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls
- Handle hardware issues related to terminals and printers
- Service up to 5 calls per day
- Van and fuel card provided
Requirements:
- Previous experience in field service or similar technical roles such as Electrotechnical, ATM, and EPOS machines
- Excellent customer service and communication skills
- Ability to work independently and follow established processes
- Must be flexible for weekend on-call shifts if required
- Full UK driving license
- Clear DBS
What We Offer:
- Competitive pay: £160 per day / £18.83 per hour
- Van, fuel card, and stock provided
- Working in a fast-paced, dynamic environment
- Opportunity for contract extension based on performance
How to Apply:
Please submit your CV to the Concept team, or give a call
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Field Service Engineer ATM / IT employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer ATM / IT
✨Tip Number 1
Make sure to highlight your previous experience in field service or similar technical roles during the interview. Be ready to discuss specific examples of how you've handled hardware issues or performed maintenance tasks, as this will demonstrate your expertise.
✨Tip Number 2
Since excellent customer service is a key requirement, prepare to share instances where you successfully resolved customer issues or improved their experience. This will show that you not only have the technical skills but also the interpersonal skills needed for the role.
✨Tip Number 3
Flexibility is important for this position, especially regarding weekend on-call shifts. Be prepared to discuss your availability and willingness to work outside regular hours, as this can set you apart from other candidates.
✨Tip Number 4
Familiarize yourself with the specific types of ATM machines and printers you'll be working with. Showing that you have knowledge about the equipment can give you an edge and demonstrate your commitment to the role.
We think you need these skills to ace Field Service Engineer ATM / IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly with ATMs and IT equipment. Emphasize your technical skills and any previous work that involved customer service.
Highlight Key Skills: In your application, clearly outline your excellent communication skills and ability to work independently. Mention your flexibility for weekend on-call shifts, as this is a requirement for the role.
Include Relevant Certifications: If you have any certifications related to electrotechnical work or IT systems, be sure to include them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Technical Skills
Be prepared to discuss your previous experience with ATM machines and other technical roles. Highlight specific examples of maintenance tasks you've performed, such as card machine swaps or handling printer issues.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with clients, emphasize your customer service skills. Share instances where you successfully resolved customer issues or improved their experience.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Practice articulating how you would handle common field service challenges, especially those related to hardware issues.
✨Discuss Flexibility and Availability
Make sure to communicate your willingness to work on weekends and your flexibility regarding on-call shifts. This shows that you are committed and ready to meet the demands of the job.
