Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain gas and electricity meters in customers' homes.
- Company: Join Providor, a leader in smart metering, promoting energy efficiency across the UK.
- Benefits: Enjoy performance bonuses, flexible benefits, and 29 days holiday plus life assurance.
- Why this job: Be part of a mission-driven company making a real impact on energy sustainability.
- Qualifications: Must have relevant certifications and at least 6 months experience in dual fuel meter fitting.
- Other info: Based in Birmingham with opportunities for uncapped earnings and career growth.
The predicted salary is between 38000 - 53000 £ per year.
About Sureserve Energy Services Meters
Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the \”Big Six\” energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real‐time data, enabling informed energy decisions. As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long‐term success with our customers. If you\’re looking for a stable and rewarding career with excellent opportunities for growth, we\’d love to hear from you!
Purpose of the role
To exchange gas and electricity meters in customers\’ homes.
Provide a first‐class after‐care service which includes a full demonstration to the customer on using their new meter.
Repairing and maintaining meters after initial install.
Banding A – Dual Fuel Engineer – £39,140 per annum
Banding B – 3 Phase / Medium Pressure / EV Engineer – £40,755 per annum
OTE for DF only engineer £48-53K – uncapped
Performance bonus
Weekly meter fit bonus scheme
£60 per month lunch expenses
What We Offer
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family‐friendly policies such as carer\’s leave, neonatal leave, IVF, and assisted conception leave
Sureserve Benefits Hub, accessing over 1,000\’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7, 365 days, for employees and your immediate family
Bike2Work scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Qualifications and Key skills required
MET1
CCN1/CMA1/CMA3
Single phase electric
MOCOPA (1a and 1c)
REGT1 and polyphase electric (desirable not essential)
Full UK Driving licence
Minimum of 6 months experience in fitting dual fuel smart meters
3 phase or single‐off multi is advantageous
Reasonable Adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact SESM.Careers@Sureserve.co.uk.
Pre‐employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Location – Birmingham
*Terms and conditions apply
Full job description available upon request – SESM.Careers@sureserve.co.uk
#J-18808-Ljbffr
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Engineer
✨Tip Number 1
Familiarise yourself with the latest smart metering technologies and regulations. Being knowledgeable about the industry will not only boost your confidence but also impress the hiring managers at Providor.
✨Tip Number 2
Network with current or former employees of Providor on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your hands-on experience with dual fuel smart meters in detail. Be ready to share specific examples of challenges you've faced and how you overcame them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves direct interaction with customers, emphasising your ability to communicate effectively and provide excellent after-care service will set you apart.
We think you need these skills to ace Dual Fuel Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Dual Fuel Engineer position. Understand the key responsibilities and qualifications required, such as the necessary certifications and experience in fitting dual fuel smart meters.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your qualifications like MET1, CMA1, and any experience with smart meters, ensuring they stand out to the hiring team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for energy efficiency and sustainability. Mention specific experiences that demonstrate your ability to provide excellent customer service and technical skills related to meter installation and maintenance.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves technical installations and customer interactions.
How to prepare for a job interview at Sureserve
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of dual fuel smart meters and the relevant qualifications like MET1, CMA1, and CCN1. Be prepared to discuss your hands-on experience and any challenges you've faced while fitting meters.
✨Demonstrate Customer Service Skills
Since the role involves providing a first-class after-care service, think of examples where you've gone above and beyond for customers. Show that you can explain technical information clearly and patiently.
✨Show Your Commitment to Safety
Safety is paramount in this industry. Be ready to talk about how you ensure safety during installations and repairs. Mention any relevant safety training or protocols you follow.
✨Ask Insightful Questions
Prepare some thoughtful questions about Providor's approach to energy efficiency and sustainability. This shows your genuine interest in the company and its mission, which can set you apart from other candidates.
