At a Glance
- Tasks: Join our team as a Credit Controller, managing debt recovery and resolving queries.
- Company: BSI is a global leader in standards and certification with over 100 years of experience.
- Benefits: Enjoy flexible hours, 27 days annual leave, health insurance, and tailored benefits.
- Why this job: Be part of a dynamic team making a real impact in a supportive environment.
- Qualifications: Fluent in Afrikaans, with credit control experience and intermediate Excel skills required.
- Other info: This is a 6-month fixed-term contract based in Milton Keynes.
The predicted salary is between 30000 - 42000 £ per year.
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Sector: Finance and Accounts
Contract Type: Permanent
Hours: Full Time
Great that you\’re thinking about a career with BSI!
Job Title: Credit Controller (Afrikaans Speaker)
Location: Milton Keynes
About the role:
We are looking for a detail-oriented Credit Controller to join our team on a 6-month fixed-term contract in Milton Keynes . This role requires fluency in Afrikaans to support the South Africa team in resolving queries, managing debt recovery, and maintaining accurate financial records.
You will work closely with the Credit Control Manager , reconciling ledgers and ensuring that outstanding debts are minimized across BSI\’s Product Certification, System Certification, and Training businesses. Your ability to collaborate with finance teams and other departments will be key in ensuring accurate, well-maintained records and effective debt management.
Responsibilities:
- Contact Key, Strategic, and Global accounts to collect payments.
- Work with the Credit Control Manager to chase outstanding debts and minimize bad debt.
- Resolve customer queries efficiently while ensuring excellent service and fair treatment.
- Coordinate with internal teams to prevent services from being provided to bad debt clients.
- Escalate non-paying clients to the Credit Control Manager as needed.
- Manage client correspondence, ensuring timely responses and issue resolution.
- Manage a minimum of 50/60 calls per day.
- Control a ledger of approx. 800 clients.
To be successful in the role, you will have:
- Must be an Afrikaans Speaker.
- Hold intermediate Excel knowledge.
- Previous experience within a credit control environment.
- Working knowledge of SAP/ Point Global /Sales Force.
- Dedicated to high standards of customer service.
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world\’s first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT, and trade sectors. Incorporated by Royal Charter, we\’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
D&I Policy:
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
#LI-MM2 #LI-hybrid
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team. #J-18808-Ljbffr
Credit Controller (Afrikaans Speaker) employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Afrikaans Speaker)
✨Tip Number 1
Make sure to brush up on your Afrikaans language skills, as fluency is a must for this role. Practice common phrases and terminology related to credit control to ensure you can communicate effectively with clients.
✨Tip Number 2
Familiarize yourself with the tools mentioned in the job description, such as SAP and Excel. If you have access to these programs, consider doing some practice exercises to enhance your proficiency before the interview.
✨Tip Number 3
Prepare examples from your previous experience in credit control that demonstrate your ability to manage debt recovery and resolve customer queries. Be ready to discuss how you handled challenging situations and maintained high standards of customer service.
✨Tip Number 4
Research BSI's values and their commitment to excellence. Think about how your personal values align with theirs and be prepared to share your thoughts during the interview to show that you're a great cultural fit for the team.
We think you need these skills to ace Credit Controller (Afrikaans Speaker)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Credit Controller at BSI. Highlight your experience in debt recovery, managing financial records, and customer service in your application.
Showcase Language Skills: Since fluency in Afrikaans is essential, emphasize your language skills prominently in your CV and cover letter. Provide examples of how you've used Afrikaans in a professional setting.
Highlight Relevant Experience: Detail your previous experience in credit control or similar roles. Mention any specific software knowledge like SAP or Sales Force, as well as your proficiency in Excel, to align with the job requirements.
Tailor Your Application: Customize your CV and cover letter to reflect BSI's values and the specific requirements of the role. Use keywords from the job description to demonstrate that you are a perfect fit for their team.
How to prepare for a job interview at ENGINEERINGUK
✨Showcase Your Afrikaans Skills
Since fluency in Afrikaans is a must for this role, be prepared to demonstrate your language skills during the interview. You might be asked to handle a mock customer query in Afrikaans, so practice speaking clearly and confidently.
✨Highlight Your Credit Control Experience
Discuss your previous experience in credit control environments. Be ready to share specific examples of how you've successfully managed debt recovery and resolved customer queries, as these are key responsibilities of the role.
✨Familiarize Yourself with Relevant Software
The job mentions SAP, Point Global, and Sales Force. If you have experience with these systems, make sure to highlight it. If not, do some research on them to show your willingness to learn and adapt.
✨Emphasize Customer Service Excellence
BSI values high standards of customer service. Prepare to discuss how you've provided excellent service in past roles, especially in challenging situations. This will demonstrate that you align with their client-centric approach.