Research Analyst

Location : Exeter, UK or Birmingham, UK

Salary: £35,000 per year

Home working vs. office : We are flexible with regard to home working vs. office; we want you to work where you do your best work. As a guide, across our business we will typically do 1 or 2 days a week in the office. In the early stages of your career with us, we may ask you to be in the office more, but we will always seek to be accommodating (e.g. childcare; appointments; etc.).

Who are Good Growth?

Good Growth’s primary mission is to enable large businesses to innovate online without letting their legacy technology slow them down. Many of the websites you see – some of which might belong to your favourite retailers – are often over a decade old, relying on older systems and tech to continue running.

Tearing down barriers to growth, innovating at breakneck speed, using legacy technology as an asset – it’s what we do every day for the global organisations who choose to partner with us. Our extraordinary technology, backed up by world-class data and insight, delivers experiences that transform performance for brands who want more from their digital channels.

We are based in Birmingham and Exeter – broadly speaking these are the homes of our Tech, Data, and Client Teams respectively.

At Good Growth you’ll be part of a dynamic company that values creativity and innovation in every task. Here, you can propel your career forward alongside experts in data science, technology, and marketing, all committed to building solutions that redefine the future of digital commerce.

You can find out more about us, our People, and our Clients at

The Role

As a member of our Insight team, you’ll work across a portfolio of client accounts to deliver data, insights, and experimentation. You’ll leverage customer data and insights to improve online engagement, identify issues, and enhance the customer experience. Using our Good Growth Technology platform, you will manage testing and innovation, analyze results, and validate commercial impacts.

You’ll collaborate with Project Management and Technology teams to blend quantitative and qualitative insights and deliver innovative programmes of experimentation. This role requires a recent graduate with a minimum 2:1 or above in a scientific or mathematics discipline, with 1-2 years of post-graduation work experience in a scientific, mathematical or similar role. Laboratory experience is highly desirable.

Key Responsibilities:

• Commercial Impact: Drive performance analytics and experimentation to generate measurable client results.
• Data Analytics: Ensure high-quality analysis, extracting data from platforms (GA, Adobe, etc.) and delivering insights.
• Customer Insight: Identify and address customer frustration through data-driven experimentation and reporting.
• Experimentation: Apply the scientific method to A/B testing and conversion rate optimization for clients.
• Team Player: Work with Accounts and Technology teams, mentor junior staff, and support new business efforts.
• Industry Expertise: Stay updated on digital trends, technologies, and best practices to drive account value.

Internally, this role is known as Analytical Manager.

What we offer

• Flexible Working
• Company Wide Bonus Scheme
• 28 days annual leave (plus bank holidays)
• Learning and Development Allowance
• Regular Team events and Socials, including our Annual 2 day Conference

Essential

• A background in mathematics or science, having achieved a 2:1 or higher class BSc. Undergraduate degree or higher in a mathematics or pure science discipline
• At least 2 years work experience post-University graduation, preferably in a technical or analytical role but any experience will be considered
• Excellent communication and presentation skills
• Excellent problem solving and critical thinking skills
• Availability for client travel and travel to the Good Growth Exeter office for full-team workshops (on average twice per month)

Preferred

• Familiarity with web analytics and customer insight platforms including Google Analytics (UA, GA4), Adobe Analytics, ContentSquare, Hotjar and Supermetrics; however, full training will be provided
• An understanding of A/B testing and conversion rate optimisation best practices and familiarity with A/B testing platforms; Optimizely, Google Optimize; however, full training will be provided

Good Growth welcomes applicants from diverse backgrounds with different lived experiences and perspectives. A diverse team means we can better serve our portfolio of global clients.

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