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For Companies At a Glance
- Tasks: Lead systems and process transformation projects to enhance internal processes.
- Company: Join EV Cargo, a top UK provider in logistics and freight forwarding.
- Benefits: Enjoy 33 days of annual leave, flexible working, and career development opportunities.
- Why this job: Be part of a digital transformation journey with a supportive and inclusive culture.
- Qualifications: Experience in systems/process management, especially with CargoWise, is essential.
- Other info: Mentor junior analysts and collaborate with stakeholders for impactful improvements.
The predicted salary is between 48000 - 72000 £ per year.
Head Office – Systems and Process Manager
EV Cargo UK Heston, 13 Hayes Rd, Heathrow, Hounslow, United Kingdom Req #869
06 March 2025
Job Title: Systems and Process Manager
Company: EV Cargo Global Forwarding
Location: Heston / Heathrow
Job Type: Full-time, Permanent
About EV Cargo Global Forwarding
EV Cargo is one of the UK’s largest providers of transport, logistics, freight forwarding services, and logistics technology. Formed through the consolidation of several leading UK logistics businesses, EV Cargo has a revenue of £850 million and provides critical supply chain services to global brands.
EV Cargo Global Forwarding focuses on delivering seamless international freight and logistics solutions, with a strong emphasis on technology and digital transformation.
About the Role
As Systems and Process Manager , you will play a crucial role within EV Cargo’s Digital Transformation Team . Working closely with the Digital Transformation Director and wider team, you will lead key initiatives to enhance internal processes and external technical service offerings.
This role involves reviewing, designing, and implementing business processes and technical developments across multiple platforms and functions. You’ll collaborate with business stakeholders and nearshore development teams to ensure that technology delivers tangible improvements for the business.
Key Responsibilities
Some key responsibilities include (but are not limited to):
- Lead systems and process transformation projects, managing stakeholder expectations
- Identify inefficient operational processes and recommend technology-based improvements
- Manage multiple projects simultaneously, meeting tight deadlines
- Define and apply best practice governance for project deployment and solution delivery
- Conduct cost/benefit analyses to support business case development
- Use business requirements to drive process design and manage project scope
- Plan and coordinate user testing, training, and issue resolution
- Produce clear documentation and present findings to internal and external stakeholders
- Work with external partners to gather feedback and continuously improve service delivery
- Mentor and guide Junior Business Analysts within the team
- Identify risks and opportunities associated with process or system changes
- Secure senior management approval for recommended process changes
- Communicate the benefits of process improvements across departments and support their implementation
- Support teams through change adoption, acting as a key point of contact for issue resolution
- Evaluate and report on the impact of process and technology changes
What We’re Looking For
We’re seeking someone who wants to grow with us and play a key role in EV Cargo’s transformation journey. Ideal candidates will have:
- Proven experience in a similar systems/process management role, ideally within freight forwarding, logistics or supply chain
- Essential experience working with CargoWise – applications without this experience unfortunately cannot be considered
- Strong project management and process improvement skills
- A technical understanding of system development and integrations is advantageous
- Excellent communication and stakeholder management abilities
- Strong attention to detail and the ability to work under pressure
- High-quality documentation and presentation skills
What We Offer
Joining EV Cargo Global Forwarding means becoming part of a business that values its people and offers opportunities for personal and professional growth. Our benefits include:
- 33 days annual leave (including bank holidays)
- On-site parking and flexible working options
- Training, CPD, and career development opportunities
- Employee Assistance Programme (EAP)
- Cycle to Work Scheme and more
Our Culture
At EV Cargo, we are proud to promote a collaborative, inclusive, and supportive working culture. We are committed to diversity and equal opportunities , and all recruitment is conducted in line with employment and equality legislation.
How to Apply
If this sounds like the next step in your career, click ‘Apply Now’ to submit your application.
If this role isn’t quite right for you, but you know someone who might be a great fit, please feel free to share this opportunity with them.
- EV Cargo UK Heston, 13 Hayes Rd, Heathrow, Hounslow, United Kingdom
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Head Office - Systems and Process Manager employer: EV Cargo
Contact Detail:
EV Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Office - Systems and Process Manager
✨Tip Number 1
Familiarize yourself with CargoWise, as this is a crucial requirement for the role. Consider taking online courses or tutorials to enhance your understanding of the platform and its functionalities.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who may provide insights or referrals related to the Systems and Process Manager position.
✨Tip Number 3
Prepare to discuss specific examples of past projects where you successfully managed process improvements. Highlight your project management skills and how you effectively communicated with stakeholders to achieve results.
✨Tip Number 4
Research EV Cargo's recent initiatives and digital transformation efforts. Being knowledgeable about their current projects will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
We think you need these skills to ace Head Office - Systems and Process Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Systems and Process Manager position. Understand the key responsibilities and required skills, especially the emphasis on project management and process improvement.
Highlight Relevant Experience: In your application, make sure to highlight your proven experience in systems or process management, particularly within freight forwarding, logistics, or supply chain. Mention any specific experience with CargoWise, as this is essential for the role.
Showcase Communication Skills: Since excellent communication and stakeholder management abilities are crucial for this position, provide examples in your application that demonstrate your strong communication skills and how you've successfully managed stakeholders in past projects.
Focus on Documentation Quality: Given the importance of high-quality documentation and presentation skills, ensure that your CV and cover letter are well-structured, clear, and free of errors. Use bullet points for clarity and include relevant examples of documentation you have produced in previous roles.
How to prepare for a job interview at EV Cargo
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing multiple projects simultaneously. Highlight specific examples where you met tight deadlines and how you ensured stakeholder expectations were managed effectively.
✨Demonstrate Technical Knowledge
Since the role requires a strong understanding of system development and integrations, be ready to talk about your experience with CargoWise or similar applications. Explain how you've used technology to improve processes in previous roles.
✨Prepare for Stakeholder Engagement
Communication is key in this role. Think of examples where you successfully communicated process improvements to various stakeholders. Be ready to discuss how you gathered feedback and collaborated with teams to implement changes.
✨Emphasize Attention to Detail
Given the importance of high-quality documentation and presentation skills, prepare to showcase your attention to detail. Bring examples of documentation you've created and be ready to explain how it contributed to project success.
