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For Companies At a Glance
- Tasks: Lead the Food & Beverage team, ensuring guest satisfaction and high-quality service.
- Company: Join IBIS London City Shoreditch, where we create memorable moments for our guests.
- Benefits: Enjoy £14.63/hour, free hotel stays, discounts, complimentary meals, and more perks!
- Why this job: Grow your career in a vibrant environment with limitless opportunities across 5000 hotels worldwide.
- Qualifications: Great communication skills, previous F&B experience, and flexible availability required.
- Other info: We value diversity and inclusion, creating a workplace where everyone belongs.
Company Description
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling – whatever brings you here, we have something for you!
As part of our team you can have:
- Salary – £14.63/hour
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Complimentary stays in UK hotel (Bonus Breaks Vouchers – subject to availability and T&C)
- Pension Scheme
- Talent gym access
- Additional holidays with service
- Delicious complimentary meals on duty prepared by our creative chefs
- Career opportunities across a network of international brands
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
- And more: recommend a friend scheme; Employee Advisory Service
(all benefits subject to availability and T&C)
Job Description
As our Food & Beverage Shift Leader, you…
- Develop high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.
- Determine the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment.
- Supervise stock rotations for drinks and catering supplies, and identify any needs.
- Be responsible for applying the reference standards and audit procedures as defined by the hotel and brand.
- Coordinate with the departments close to the F&B department (front office, reservation etc).
- Contribute to guest satisfaction by providing high quality services with warmth and friendliness.
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Ready to discover more? Get in touch with us. We would love to hear from you.
Qualifications
- Great communication skills
- Well organized
- Previous experience in Food & Beverage.
- Problem-solving abilities
- Full flexible working between Monday to Sunday.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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Food & Beverage Shift Leader employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Shift Leader
✨Tip Number 1
Make sure to showcase your communication skills during the interview. Since building relationships with guests is key, think of examples where you've successfully interacted with customers or resolved issues.
✨Tip Number 2
Highlight any previous experience in Food & Beverage roles. Be prepared to discuss specific situations where you demonstrated problem-solving abilities, especially in a fast-paced environment.
✨Tip Number 3
Familiarize yourself with the hotel’s brand and values. Understanding their mission to create memorable moments for guests will help you align your answers with their expectations during the interview.
✨Tip Number 4
Be flexible and show your willingness to work various shifts. Since the role requires full flexibility from Monday to Sunday, expressing your adaptability can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Shift Leader
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with IBIS London City Shoreditch's mission and values. Highlight how your personal values align with their commitment to creating memorable moments for guests.
Tailor Your CV: Make sure your CV reflects relevant experience in the Food & Beverage sector. Emphasize any previous leadership roles and your ability to foster guest relationships, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your problem-solving abilities. Mention specific examples of how you've contributed to guest satisfaction in past roles.
Highlight Flexibility and Communication Skills: Since the role requires full flexibility between Monday to Sunday, make sure to mention your availability. Also, emphasize your great communication skills, as they are crucial for developing relationships with guests.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry. Share experiences where you created memorable moments for guests, as this aligns with the company's mission.
✨Demonstrate Strong Communication Skills
Prepare examples that showcase your ability to communicate effectively with both guests and team members. Highlight situations where your communication skills led to improved guest satisfaction.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you successfully resolved issues in a fast-paced environment. This will demonstrate your problem-solving abilities, which are crucial for the role.
✨Understand the Importance of Team Coordination
Familiarize yourself with how different departments interact within a hotel setting. Be prepared to discuss how you would coordinate with other teams to enhance the guest experience.
