Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Food & Beverage team, ensuring top-notch service and guest satisfaction.
- Company: Join IBIS London City Shoreditch, where we create memorable moments for our guests.
- Benefits: Enjoy £14.63/hour, free hotel stays, discounts, and career growth opportunities.
- Why this job: Be part of a diverse team focused on inclusivity and sustainability while developing your skills.
- Qualifications: Excellent communication, organisation, and previous F&B experience required.
- Other info: Flexible hours and a supportive work environment await you!
Company Description
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests by connecting hearts from arrival to farewell.
Whether you\’re seeking a job, a career, or a calling, we have something for you!
As part of our team, you can enjoy:
- Salary – £14.63/hour
- 135.2 hours per month / 4 days per week
- Free night stays in our UK hotels and up to 30% discount at any Accor Restaurant (T&C apply)
- Complimentary stays in UK hotels (Bonus Breaks Vouchers – subject to availability and T&C)
- Pension Scheme
- Talent gym access
- Additional holidays based on service
- Delicious complimentary meals on duty prepared by our creative chefs
- Career opportunities across a network of international brands
- Support for your wellbeing in both professional and personal life
- Opportunities to grow your experience across 5000 hotels in over 100 countries
- Participation in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: our goal is to help you grow and unleash your personality
- Additional perks include a recommend-a-friend scheme and Employee Advisory Service
(All benefits are subject to availability and T&C)
Job Description
As our Food & Beverage Shift Leader, you…
- Develop high-quality relationships with guests from arrival through their stay to foster loyalty.
- Determine the best organization for production, distribution, storage, etc., based on existing infrastructure and equipment.
- Supervise stock rotations for drinks and catering supplies and identify needs.
- Ensure compliance with reference standards and audit procedures as defined by the hotel and brand.
- Coordinate with departments close to F&B, such as front office and reservations.
- Contribute to guest satisfaction by providing high-quality, warm, and friendly service.
Applicants must be eligible to live and work in the UK and hold a current work visa. Evidence of eligibility will be required during the recruitment process.
Interested? Get in touch! We look forward to hearing from you.
Qualifications
- Excellent communication skills
- Well organized
- Previous experience in Food & Beverage
- Problem-solving skills
- Flexible working availability from Monday to Sunday
Additional Information
Our commitment to Diversity & Inclusion:
We aim to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.
Data Privacy Notice:
When you apply to IBIS London City Shoreditch (trading as AccorInvest UK), we process your personal data to manage your application. We may also receive data from third parties, such as previous employers or personality assessment providers. Your responses to questionnaires are not used for automated decisions. We comply with GDPR and the Data Protection Act 2018. Details about data processing and your rights are available in our Employee Privacy Policy.
#J-18808-Ljbffr
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Shift Leader
✨Tip Number 1
Familiarise yourself with the IBIS brand and its values. Understanding their mission to create memorable moments for guests will help you align your answers during interviews and demonstrate your commitment to their customer service ethos.
✨Tip Number 2
Highlight your previous experience in Food & Beverage roles. Be ready to discuss specific examples of how you've developed relationships with guests and contributed to their satisfaction, as this is a key part of the Shift Leader role.
✨Tip Number 3
Showcase your problem-solving skills by preparing scenarios where you've successfully handled challenges in a fast-paced environment. This will demonstrate your ability to manage operations effectively, which is crucial for the position.
✨Tip Number 4
Be flexible with your availability and express your willingness to work various shifts. The role requires flexibility from Monday to Sunday, so showing that you're adaptable can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Shift Leader position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage roles. Emphasise your communication skills, organisational abilities, and any problem-solving experiences that relate to the job.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've developed relationships with guests and contributed to guest satisfaction in previous positions.
Highlight Flexibility and Teamwork: Since the role requires flexible working hours, make sure to mention your availability from Monday to Sunday. Also, discuss your ability to work collaboratively with other departments to enhance the guest experience.
How to prepare for a job interview at Accor Hotels
✨Showcase Your Communication Skills
As a Food & Beverage Shift Leader, excellent communication is key. Be prepared to demonstrate your ability to engage with guests and team members effectively. Share examples from your past experiences where you successfully resolved issues or enhanced guest satisfaction through clear communication.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. During the interview, discuss how you manage stock rotations and ensure compliance with standards. You might want to provide specific instances where your organisational skills led to improved efficiency in a previous job.
✨Highlight Problem-Solving Experience
Problem-solving is crucial in the hospitality industry. Prepare to talk about challenges you've faced in previous roles and how you overcame them. This could include managing unexpected situations during service or resolving guest complaints effectively.
✨Express Flexibility and Availability
Flexibility is important for this position, as shifts can vary. Make sure to communicate your availability clearly and express your willingness to work different days and times. This shows your commitment to the role and the team.
