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For Companies At a Glance
- Tasks: Lead maintenance operations, ensuring safety and guest satisfaction while managing budgets and projects.
- Company: Join Marriott International, a leader in hospitality with a commitment to diversity and inclusion.
- Benefits: Enjoy bonuses, private medical cover, pension plans, and 23 days of holiday that increase with service.
- Why this job: Be part of a team that values guest experiences and empowers you to develop your skills.
- Qualifications: Proven experience in hotel maintenance and a knack for coaching and developing team members.
- Other info: Comprehensive training provided, plus meals on duty and free parking!
The predicted salary is between 36000 - 60000 £ per year.
The Role:
As Maintenance Manager, you will manage all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. You will be accountable for managing the departmental consumables and utilities budget as well as capital expenditure projects. You will ensure that preventative maintenance plans are in place to maintain the product and support energy conservation. You will be responsible for maintaining regulatory requirements and lead the emergency response team for all facility issues.
You will be responsible for, but not limited to:
- Ensure building and equipment licenses and certifications are current
- Maintain property life safety systems, firefighting equipment, sprinkler systems and alarm systems
- Inspect guest rooms to ensure they are ready for guests’ arrival prior to being handed back to front office
- Deliver memorable guest experiences which support in driving Intent to recommend scores
- Monitor and analyze guest satisfaction survey results to ensure these continually improve
- Work alongside front office and housekeeping to ensure rooms are ready for arrival
- Ensure the team action and rectify any maintenance issues which are reported
- Ensure hotel and team are using Transcendent Maintenance system
- Ensure all guest complaints are resolved in a timely manner and logged correctly
- Anticipate guest needs to deliver an above and beyond experience
- Empower employees to provide excellent customer service experiences
- Prepare departmental rotas, ordering and payroll in line with budget
- Manage the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems
- Manage and control heat, light and power and recommend current best methods for energy conservation and economical facility operations
- Develop specifications and requirements for service contracts and administer such contracts to support building needs
- Distribute preventive maintenance and repair work orders and monitor timeliness and quality of completion
- Develop a long term plan for preventative maintenance and asset protection and oversee execution of plan.
- Contact contractors for bids and supervise construction to ensure timely completion of projects within budgetary guidelines
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
- Select and order or purchase new equipment, supplies, and furnishings.
- Assist other departments, wherever necessary and maintain good working relationships within the whole hotel
- Recruit, train and develop maintenance team members and support in developing our next maintenance manager
- Comply with hotel security, fire regulations and all health and safety legislation
Our Ideal Candidate:
You will have a proven track record in a similar role within a hotel environment along with experience in coaching and developing team members.
You will have a warm people-oriented demeanor, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We’ll support you in and out of the workplace by offering:
- Bonus Scheme
- Private Medical Cover
- Pension and Life Assurance
- 23 days holiday increasing with service
- Annual Performance Review pay
- Uniform, meals on duty and free car-parking provided
- Employee Assistance Program
- Comprehensive Training and Development program
If this sounds like the perfect role for you, please email to discuss the role further and share your CV or apply online.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Maintenance Manager employer: Marriott
Contact Detail:
Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarize yourself with the specific maintenance systems and technologies used in hotel environments, such as HVAC, plumbing, and fire safety systems. This knowledge will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former maintenance managers in the hospitality industry. They can provide valuable insights into the role and may even refer you to open positions at their hotels.
✨Tip Number 3
Prepare to discuss your experience in managing budgets and capital projects. Be ready to share specific examples of how you've successfully implemented cost-saving measures or improved operational efficiency.
✨Tip Number 4
Highlight your leadership skills and experience in team development. Be prepared to discuss how you've coached and mentored team members in previous roles, as this is a key aspect of the Maintenance Manager position.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Maintenance Manager position. Make sure you understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in maintenance management within a hotel environment. Include specific examples of how you've successfully managed teams, budgets, and maintenance operations.
Showcase Your Skills: Make sure to highlight your skills related to safety, asset protection, and energy conservation. Mention any certifications or training that are relevant to the role, such as knowledge of HVAC systems or fire safety regulations.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role. Share why you believe you would be a great fit for the team and how you can contribute to delivering memorable guest experiences.
How to prepare for a job interview at Marriott
✨Showcase Your Experience
Be prepared to discuss your previous roles in maintenance management, especially within a hotel environment. Highlight specific examples where you successfully managed maintenance operations, budget controls, and team development.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, share instances where your attention to detail made a significant impact on guest satisfaction or operational efficiency. This will show that you understand the importance of maintaining high standards.
✨Discuss Safety and Compliance Knowledge
Familiarize yourself with safety regulations and compliance requirements relevant to hotel maintenance. Be ready to explain how you have ensured compliance in past roles and how you would approach this in the new position.
✨Prepare Questions About Team Development
As the role involves recruiting and developing team members, prepare thoughtful questions about the company's approach to training and employee growth. This shows your interest in fostering a positive work environment and your commitment to team success.
