Service Lead - Housing Options and Allocations
Service Lead - Housing Options and Allocations

Service Lead - Housing Options and Allocations

Ashford Full-Time 47500 - 79000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams in housing options and allocations, improving lives through strategic management.
  • Company: Join Ashford Borough Council, a people-first organization focused on community welfare.
  • Benefits: Enjoy hybrid working, competitive salary, generous leave, and a supportive work environment.
  • Why this job: Make a real impact on homelessness strategies while developing your leadership skills.
  • Qualifications: Proven experience in housing management, budget oversight, and understanding of relevant legislation required.
  • Other info: We welcome applications from the Armed Forces Community.

The predicted salary is between 47500 - 79000 £ per year.

Service Lead – Housing Options and Allocations – closing date – 25.03.2025
Salary up to £79,215 pa
Plus Lease car or cash alternative of £3,050 pa
Permanent – full time – 37 hours per week
Location: Ashford, Kent

Are you a dedicated Housing professional passionate about improving peoples’ lives?

We are looking for a dynamic and experienced Service Lead for Housing Options and Allocations to join Ashford’s Senior Housing Management team. The successful candidate will lead the teams within general fund Housing including all policy and strategy work for letting policies and reduction of homelessness.

This role involves working with teams across the authority to deliver a high-quality service, responding to the ever-changing housing agenda and developing the aims of our Housing and Homelessness Strategies.

Key elements of the role:

  • Managing specific operational and strategic portfolios.
  • Identifying and implementing strategies that maximise the funding streams available to us, as well as embracing the commercial focus we now adopt.
  • Performance monitoring and reporting, identifying best practice and driving a culture of continuous improvement.
  • Managing and monitoring the performance of external contracts, which support the delivery of housing options and private sector housing.

You will need to be a strong and effective leader who champions corporate activities and initiatives and have a proven track record of:

  • Management within a housing setting.
  • Managing large budgets.
  • Programme management experience.
  • Understanding homelessness legislation, allocations and private sector housing.
  • Communicating effectively at all levels of the organisation.
  • Ability to interpret legislation and apply relevant case law, especially in context of formal reviews.

We offer – Hybrid Working – We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.

Competitive remuneration package – We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide.

We welcome applications from the Armed Forces Community.

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Service Lead - Housing Options and Allocations employer: Ashford Borough Council

At Ashford Borough Council, we pride ourselves on being an exceptional employer that prioritizes employee wellbeing and professional growth. Our dynamic work culture fosters collaboration and innovation, allowing you to make a meaningful impact in the community while enjoying a competitive remuneration package, flexible hybrid working options, and comprehensive training opportunities. Join us in Ashford, Kent, where your leadership in housing can truly transform lives.
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Contact Detail:

Ashford Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Lead - Housing Options and Allocations

✨Tip Number 1

Familiarize yourself with the latest housing legislation and policies relevant to the role. This will not only help you understand the challenges faced in the sector but also demonstrate your commitment and expertise during discussions.

✨Tip Number 2

Network with professionals in the housing sector, especially those who have experience in management roles. Engaging with peers can provide insights into best practices and may even lead to valuable recommendations.

✨Tip Number 3

Prepare to discuss your experience with budget management and performance monitoring. Be ready to share specific examples of how you've successfully managed large budgets and improved service delivery in previous roles.

✨Tip Number 4

Showcase your leadership skills by highlighting instances where you've led teams through change or implemented new strategies. Emphasizing your ability to drive a culture of continuous improvement will resonate well with the hiring team.

We think you need these skills to ace Service Lead - Housing Options and Allocations

Leadership Skills
Budget Management
Programme Management
Understanding of Homelessness Legislation
Knowledge of Allocations and Private Sector Housing
Effective Communication Skills
Legislative Interpretation
Performance Monitoring
Strategic Planning
Continuous Improvement
Contract Management
Stakeholder Engagement
Problem-Solving Skills
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Lead - Housing Options and Allocations position. Understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in housing management, budget management, and program management. Provide specific examples that demonstrate your ability to lead teams and implement strategies that align with the role's requirements.

Showcase Leadership Skills: Since the role requires strong leadership, make sure to highlight your leadership experiences. Discuss how you've successfully managed teams, driven performance improvements, and communicated effectively at all levels within an organization.

Tailor Your Application: Customize your cover letter to reflect your passion for improving people's lives through housing solutions. Mention your understanding of homelessness legislation and how it relates to the role, showing that you are not only qualified but also genuinely interested in making a difference.

How to prepare for a job interview at Ashford Borough Council

✨Show Your Passion for Housing

Make sure to express your dedication to improving people's lives through housing solutions. Share specific examples of how you've positively impacted communities or individuals in previous roles.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and provide examples of how you've successfully managed teams and projects in a housing context. Highlight your ability to inspire and drive performance.

✨Understand the Legislation

Brush up on homelessness legislation and allocations. Be ready to discuss how you interpret and apply relevant case law, especially in the context of formal reviews, as this will be crucial for the role.

✨Emphasize Continuous Improvement

Talk about your experience with performance monitoring and how you've implemented best practices in previous positions. Show that you are committed to driving a culture of continuous improvement within the team.

Service Lead - Housing Options and Allocations
Ashford Borough Council
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  • Service Lead - Housing Options and Allocations

    Ashford
    Full-Time
    47500 - 79000 £ / year (est.)

    Application deadline: 2027-03-20

  • A

    Ashford Borough Council

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