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- Tasks: Lead the Area Control team and deliver high-quality rostering services.
- Company: Join NATS, the UK's top air navigation service provider, ensuring safe skies for millions.
- Benefits: Enjoy flexible working options, including remote work and modern office facilities.
- Why this job: Be part of a mission-driven team that values diversity and continuous improvement in aviation.
- Qualifications: Experience in resource planning and direct line management is essential.
- Other info: We welcome applicants from all backgrounds to enhance our industry leadership.
The predicted salary is between 43200 - 72000 £ per year.
NATS is the UK\’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
This role is critical to provide expertise and lead the Area Control team within the Rostering & Deployment team within NERL operation. Aiming to provide an effective operational service to our airline customers and service our internal demands.
What you\’ll do:
Responsible for co-ordinating and delivering the rostering services to the NERL operation:
- Deliver a high-quality rostering service to the NERL operation, ensuring every customer receives an effective output
- Line management of Resource Planning Analysts, including leadership, coaching, training, development and pastoral care
- Alongside the Resource Planning Team Leaders, responsible for ensuring aligned services across the operation and providing challenge where inconsistencies appear
- SME for customers within Area Control, while maintaining the appropriate knowledge of other areas to provide contingency and resolution to any concerns
- Remain current in your understanding of all rules and their impact on the individual and business, at all levels. Highlighting where potential improvements could be made
- Responsible for quality and compliance throughout the roster lifecycle
- Drive continuous improvement within the department and directorate
- Support the Resource Planning Analysts in deploying operational staff to activities in an efficient and effective manner
- Hold a sound understanding of the financial implications of rostering actions and highlight any concerns as appropriate
- Act as a technical expert on the use of the resourcing tools, driving alignment of use and proactively suggest and co-ordinate improvements, ensuring the impact on all users has been considered
Who you\’ll be:
Applicants should hold relevant experience within a resource planning discipline or have relevant professional qualifications, demonstrating the following skills:
- A detailed understanding of resource planning and working practices
- Experience in the use of a rostering/resource planning tool
- Direct line management experience, including people development, coaching and performance management
- Effective stakeholder management and engagement
- The ability to take day to day responsibility for the execution and reporting of assigned tasks
- A good knowledge of resource planning, ensuring that all requestors of operational resource are aware of the implications of their resource request. Providing alternatives where necessary
- Ability to produce well documented, high quality, clear and concise reports
- Experience in the use of Microsoft Office, particularly Excel, Sharepoint and Word
Who you\’ll be:
- A high level of working autonomously, self-motivation and output focused
- Confident to provide the right level of challenge where needed
- Working with ambiguity; varying requirements and being flexible in your approach to resolving challenges
- Able to work under pressure whilst maintaining a professional approach
- Drive collaboration to create an effective team culture, ensuring inclusivity and diversity
- Able to communicate effectively with peers and managers within a multi-disciplinary environment
- An understanding of how the department fits into the wider organisation and its strategic direction
- To continually drive improvements within business processes
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely.
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.
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Resource Planning Team Leader employer: NATS
Contact Detail:
NATS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planning Team Leader
✨Tip Number 1
Familiarize yourself with the specific rostering and resource planning tools mentioned in the job description. Understanding how these tools work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight your experience in line management and coaching during your conversations with us. Be prepared to share specific examples of how you've developed team members and improved performance in previous roles.
✨Tip Number 3
Showcase your stakeholder management skills by discussing past experiences where you effectively engaged with various stakeholders. This will illustrate your ability to navigate complex environments and maintain strong relationships.
✨Tip Number 4
Prepare to discuss how you drive continuous improvement in processes. Think of specific instances where you've identified inefficiencies and implemented changes that led to better outcomes, as this aligns closely with our goals at NATS.
We think you need these skills to ace Resource Planning Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resource Planning Team Leader position at NATS. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in resource planning and any relevant qualifications. Be specific about your direct line management experience and how you've developed and coached team members.
Showcase Your Skills: Demonstrate your understanding of rostering tools and stakeholder management in your application. Provide examples of how you've effectively managed resources and produced high-quality reports in previous roles.
Tailor Your Application: Customize your cover letter to reflect your passion for aviation and your alignment with NATS' mission. Mention how your values align with their commitment to inclusivity and diversity, and express your enthusiasm for contributing to their goals.
How to prepare for a job interview at NATS
✨Showcase Your Resource Planning Expertise
Be prepared to discuss your experience in resource planning and the specific tools you've used. Highlight any relevant qualifications and how they relate to the role, demonstrating your understanding of rostering practices.
✨Demonstrate Leadership Skills
Since this role involves line management, be ready to share examples of how you've successfully led teams. Discuss your approach to coaching and developing team members, and how you handle performance management.
✨Prepare for Stakeholder Engagement Scenarios
Think of instances where you've effectively managed stakeholders. Be ready to explain how you engage with different parties, resolve conflicts, and ensure that all operational resource requestors understand the implications of their requests.
✨Emphasize Continuous Improvement Mindset
Discuss your experience with driving improvements in processes. Prepare to share specific examples of how you've identified inefficiencies and implemented changes that benefited your previous teams or organizations.
