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- Tasks: Lead product management for global payments and fraud prevention in a dynamic fintech environment.
- Company: Join Blockchain.com, the leading platform for digital assets, revolutionising finance.
- Benefits: Enjoy a hybrid work model, unlimited vacation, and Apple equipment.
- Why this job: Be part of a rapidly expanding tech company with a focus on innovation and user experience.
- Qualifications: 5-8 years in product management, with expertise in payments and fraud prevention required.
- Other info: Blockchain values diversity and is an equal opportunity employer.
The predicted salary is between 43200 - 72000 £ per year.
Lead/Senior Product Manager, Global Payments and Fraud
Blockchain is the world\’s leading software platform for digital assets. The Payments team at Blockchain.com is dedicated to delivering seamless and intuitive funding experiences for our users. Our goal is to eliminate friction and make getting started effortless, focusing on both fiat and crypto transactions while also protecting against fraud.
We are looking for an experienced and technical Senior/Lead Product Manager – Fiat experience to lead our Global payment rail expansion and anti-fraud practice. You will ensure that our users’ deposit and withdrawal experience globally is top-tier with both fiat and crypto.
WHAT YOU WILL DO
- Optimize and expand our local fiat support capabilities, enabling our Global customers to deposit and pay with their local currency.
- Optimize the payments UX to enhance conversion.
- Own relationships with banks and payment gateways globally.
- Work with the brokerage team to enable trading in these local currencies.
- Build an industry-leading risk and anti-fraud function by collaborating with industry experts.
- Create and execute a product roadmap, monitoring trends to identify risks, opportunities, and new products/improvements.
- Implement and maintain systems that detect and prevent fraudulent activities.
- Assess and analyze the impact of existing and new features on key KPIs and user engagement.
- Collaborate with engineering, data science, operations, compliance, and other teams.
- Work with external vendors on opportunities and solutions to protect against fraud.
- Conduct root cause analysis of fraud incidents and develop corrective action plans.
- Partner with the Risk Operations team to design new automation/tooling.
- Manage timelines and follow multiple product roadmaps for timely feature releases.
WHAT YOU WILL NEED
- 5-8 years of experience in Product Management roles, with at least 3 years in payments and fraud.
- Payment rail knowledge (cards, ACH, Apple Pay, etc.) and/or experience with risk and fraud teams.
- Experience supporting new rails or currency for a Global Consumer Fintech.
- Experience in payments, fraud prevention, risk management, or related fields.
- Strong analytical and problem-solving skills.
- Experience working on cross-functional teams and managing timelines.
- Excellent verbal and written communication skills.
- Detail-oriented with a focus on end-user experience.
- A proven track record of shipping products in a technical environment.
COMPENSATION & PERKS
- Full-time salary based on experience and equity in a leading company.
- Hybrid model: working from home & on-site in our London office.
- Unlimited vacation policy.
- Opportunity to build your career at a rapidly expanding technology company.
- Apple equipment.
- Flexible work culture.
Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer.
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Contact Detail:
Blockchain.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead/Senior Product Manager, Global Payments and Fraud
✨Tip Number 1
Familiarise yourself with the latest trends in global payments and fraud prevention. Understanding the current landscape will help you speak confidently about how you can contribute to our team at StudySmarter.
✨Tip Number 2
Network with professionals in the fintech space, especially those involved in payments and fraud management. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised payment processes or reduced fraud in previous roles. Real-world experiences will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Stay updated on regulatory changes affecting payments and fraud prevention. Being knowledgeable about compliance issues will show that you're proactive and ready to tackle challenges in the role.
We think you need these skills to ace Lead/Senior Product Manager, Global Payments and Fraud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in payments and fraud. Use specific examples that demonstrate your ability to optimise user experiences and manage cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fintech industry and how your background aligns with the role. Mention your experience with payment rails and fraud prevention, and explain how you can contribute to Blockchain's goals.
Showcase Analytical Skills: Provide examples of how you've used analytical skills to assess product performance or identify risks in previous roles. Highlight any tools or methodologies you’ve employed to enhance user engagement and conversion rates.
Prepare for Technical Questions: Anticipate technical questions related to payment systems and fraud prevention during the interview process. Be ready to discuss your experience with various payment methods and how you've tackled fraud-related challenges in the past.
How to prepare for a job interview at Blockchain.com
✨Showcase Your Product Management Experience
Be prepared to discuss your previous roles in product management, especially those related to payments and fraud. Highlight specific projects where you successfully optimised user experiences or expanded payment capabilities.
✨Demonstrate Technical Knowledge
Since the role requires a strong understanding of payment rails and fraud prevention, brush up on your knowledge of various payment methods like cards, ACH, and Apple Pay. Be ready to explain how you've applied this knowledge in past roles.
✨Prepare for Cross-Functional Collaboration Questions
Expect questions about your experience working with different teams such as engineering, data science, and compliance. Have examples ready that illustrate your ability to manage timelines and coordinate efforts across departments.
✨Focus on Analytical Skills
The role demands strong analytical abilities, so be prepared to discuss how you've used data to drive decisions in product development. Bring examples of how you've assessed the impact of features on KPIs and user engagement.
