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- Tasks: Lead a busy optical practice, ensuring efficiency and customer satisfaction.
- Company: Join a successful independent group dedicated to exceptional eye care.
- Benefits: Enjoy a competitive salary, bonus scheme, pension, and employee discounts.
- Why this job: Drive the practice's success while developing your leadership skills in a dynamic environment.
- Qualifications: Must be a GOC registered dispensing optician with management experience preferred.
- Other info: Flexible working hours with opportunities for growth and development.
_Optical Practice Manager _
If the following job requirements and experience match your skills, please ensure you apply promptly.
This highly successful independent group are looking for a qualified practice manager to work within this busy practice, 3 consulting rooms, 2 screening rooms. 4 OAS, supporting DOs and 3 regular optoms.
You must be a fantastic team leader, enthusiastic, fantastic product knowledge with strong dispensing skills. A candidate who wants to drive the practice to the next level.
MUST BE A GOC REGISTERED DISPENSING OPTICIAN
Main Responsibilities
· To ensure practice efficiency and compliance with organisational procedures
· To ensure total customer satisfaction with products and services
· To be an effective leader, motivating, supporting, training and developing staff
· To realise the full potential of the practice with regard to patient numbers and sales targets
· To achieve maximum profitability
· To be responsible for quality control in all areas
· To manage stock control
· To maintain exceptional standards of cleanliness and presentation throughout the practice
· To be responsible for health and safety standards across the practice
· Working with the Marketing Dept. to maximise marketing effectiveness at a local level
· To drive cost efficiencies
· Dispensing spectacles to prescriptions
· To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)
Personal Specification – Skills, Knowledge and Experience
· Previous management experience would be desirable, or a proven track record of developing and supporting staff
· Strong background in customer service
· Experience of driving business performance such as sales, customer satisfaction and cost efficiencies
· Strong leader, able to motivate and engage with staff at all levels
· Excellent verbal and written communication skills
· Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
· Positive and outgoing
· Flexibility – able to be flexible on days worked and provide cover to other practices
· Well-presented and professional
· Attention to detail
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company pension
* Employee discount
* Sick pay
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Experience:
* Optical Practice Management: 1 year (required)
Licence/Certification:
* GOC Registration (required)
Work Location: In person
Reference ID: HCP-1010
Optical Manager employer: Health Care Personnel
Contact Detail:
Health Care Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've motivated and developed your team in previous roles, as this is crucial for the Optical Manager position.
✨Tip Number 2
Familiarize yourself with the latest trends in optical products and customer service strategies. Being knowledgeable about current market offerings will demonstrate your enthusiasm and commitment to driving the practice forward.
✨Tip Number 3
Prepare to discuss specific strategies you would implement to improve practice efficiency and profitability. Having a clear vision on how to achieve sales targets will set you apart from other candidates.
✨Tip Number 4
Highlight your experience with stock control and quality management. Be ready to explain how you have maintained high standards in previous roles, as this is essential for ensuring customer satisfaction.
We think you need these skills to ace Optical Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Optical Practice Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: Emphasize your previous management experience, customer service background, and any specific achievements in driving business performance. Use concrete examples to demonstrate your leadership skills.
Showcase Your Skills: Clearly outline your dispensing skills and GOC registration status. Mention any additional qualifications or training that make you a strong candidate for this role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work there and how you can contribute to the practice's success.
How to prepare for a job interview at Health Care Personnel
✨Showcase Your Leadership Skills
As an Optical Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in the past, focusing on training and development.
✨Highlight Your Customer Service Experience
Customer satisfaction is key in this role. Be ready to discuss specific instances where you've gone above and beyond to ensure a positive experience for customers, and how that impacted the business.
✨Demonstrate Your Product Knowledge
Since strong product knowledge is essential, brush up on the latest trends in optical products and be prepared to discuss how you can leverage this knowledge to drive sales and improve customer satisfaction.
✨Prepare for Compliance and Efficiency Questions
Expect questions about how you would ensure compliance with organizational procedures and improve practice efficiency. Think of strategies you've implemented in previous roles that could apply here.
