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- Tasks: Provide top-notch customer service and resolve queries via phone and email.
- Company: Join a global insurer known for its exceptional market knowledge and client partnerships.
- Benefits: Enjoy a supportive team culture and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Degree in Finance, Business Administration, or related field; insurance knowledge is a bonus.
- Other info: Ideal for those who thrive under pressure and have a keen eye for detail.
The predicted salary is between 24000 - 36000 £ per year.
Technical & General Office Support, Trainees Watford Reference: HH/RF-12832 My client, a global Insurer, is looking to hire into their customer service team in Watford. This role is ideal for a professional with a background in customer care within the Insurance or Finance industry. Objectives: Provide exceptional customer service, resolving queries at first contact. Deliver high-quality support via phone and email. Promote a strong customer service culture within the team. Ensure accurate data entry in company systems. Meet service level agreements for client queries and renewals. Contribute to team objectives and overall department success. Profile: Strong interpersonal and teamwork skills. Excellent organisation and attention to detail. Ability to work independently. Awareness of the current economic climate. Degree in Finance, Business Administration, Economics, or a related field. Insurance knowledge is a plus. Proficient in Microsoft Office. If you are someone who can remain calm in a high-pressure environment, have good attention to detail, and the desire to progress, please get in touch for more information. Contact: mroberts@harrisonholgate.com Phone: 07467 893700 As true market specialists, we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice, we offer tailored advice and guidance… #J-18808-Ljbffr
Contact Detail:
Harrison Holgate Recruiting Team
mroberts@harrisonholgate.com
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Executive
✨Tip Number 1
Familiarise yourself with the insurance and finance sectors. Understanding industry terminology and current trends will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter in this position. This will prepare you to showcase your problem-solving abilities and calm demeanour under pressure when speaking with potential employers.
✨Tip Number 3
Network with professionals in the insurance and finance industries. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Office by preparing examples of how you've used these tools effectively in previous roles. Being able to discuss specific instances where you've utilised these skills can set you apart from other candidates.
We think you need these skills to ace Client Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, particularly within the Insurance or Finance industry. Use specific examples that demonstrate your ability to resolve queries and provide exceptional support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and attention to detail. Mention your degree and any relevant experience, and explain why you are passionate about providing excellent customer service.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and your ability to work independently. Mention any experience you have with data entry and how you meet service level agreements.
Showcase Teamwork Experience: Since the role requires contributing to team objectives, include examples of how you've successfully worked in a team environment. This could be through group projects, previous jobs, or volunteer work.
How to prepare for a job interview at Harrison Holgate
✨Showcase Your Customer Service Skills
Since the role focuses on exceptional customer service, be prepared to share specific examples from your past experiences. Highlight situations where you resolved queries effectively and how you maintained a positive customer relationship.
✨Demonstrate Attention to Detail
Given the importance of accurate data entry in this role, emphasise your organisational skills. You might want to discuss methods you use to ensure accuracy and how you handle tasks that require meticulous attention.
✨Familiarise Yourself with the Insurance Industry
While insurance knowledge is a plus, showing that you've done your homework can set you apart. Brush up on current trends in the insurance sector and be ready to discuss how they might impact customer service.
✨Prepare for High-Pressure Scenarios
The ability to remain calm under pressure is crucial. Think of examples where you successfully managed stressful situations, and be ready to explain your approach to maintaining composure while delivering excellent service.
