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For Companies At a Glance
- Tasks: Create personalized travel itineraries and provide exceptional customer care.
- Company: Join Jacada, a leader in responsible travel with a focus on authentic experiences.
- Benefits: Enjoy flexible work options, a competitive salary, and generous commission structure.
- Why this job: Be part of a passionate team that values diversity and responsible travel while building lasting guest relationships.
- Qualifications: Must be enthusiastic, creative, and possess excellent communication skills; experience in travel is a plus.
- Other info: Office hours are Monday to Friday, with a mix of in-office and remote work.
The predicted salary is between 28665 - 90000 £ per year.
Travel Designer Role
You’ll be creating unique and personalised travel itineraries that include authentic experiences, designed with responsible travel practices in mind. Through thoughtful communication, you will get to know our guests and their travel needs. You’ll inspire them with your own passion for and knowledge of travel. You’ll provide exceptional customer care before, during and after travel.
We are looking for a curious and genuine people-person who is enthusiastic about getting to know Jacada guests and forging long-lasting relationships with them.
You
- Care deeply about the Asia Pacific region and have extensive knowledge of the region through first-hand experience.
- Be passionate about responsible travel.
- Celebrate diversity.
- A curious and genuine people-person who is enthusiastic about getting to know Jacada guests and forging long-lasting relationships with them.
- Listen and be considerate of others’ opinions and ideas – both guests and colleagues.
- Open-minded and keen to learn.
- Problem solve; viewing challenges as a way to grow.
- Supportive, positive and keen to embrace the Jacada culture of wellness and togetherness.
- Highly motivated with an ability to multitask and be driven by selling outstanding itineraries.
- Creative, with a desire to lead the way in travel.
- Calm under pressure.
- Excellent verbal and written communication skills.
- Be a team player. Help your colleagues to achieve their goals too.
What You’ll Be Doing
- Communicating with our discerning guests by phone, video call and email to gain a comprehensive understanding of their travel needs, interests and passions.
- Curating bespoke itineraries to suit each individual guest personally. Seeking to include sustainable, one-of-a-kind hotels and excursions and following responsible travel practices.
- Closing sales effectively.
- Cultivate connections and build rapport with your guests before, during and after travel to increase repeat business and referrals.
- Maintain a highly organised sales pipeline, work efficiently within our CRM and sales systems. Prioritise tasks, work to deadlines and embrace Jacada best practices.
- Respond to any challenging situations efficiently and effectively.
- Collaborate with all departments, DMCs and the wider company to provide a seamless experience for guests.
- Assist the marketing team with editorial content and the creation and updating of example plans.
- Be prepared to lend a helping hand, particularly when team members are away.
- Maintaining and forging caring, supportive and professional relationships with DMCs and suppliers on the ground.
- Enhancing our services on the ground by sourcing new and innovative products.
- Travelling on FAM trips – collaborate with your team, marketing and operations departments before travel to ensure optimum fact-finding and deliver product training on your return. Upload videos and pictures to our asset management system.
Office Hours:
Monday – Friday 10am – 6pm in Shoreditch (typically 3 days in office, 2 days WFH)
Closing Date:
7th March 2025
Start Date:
7th April 2025
Salary
- Basic salary of £28,665 plus a generous commission structure with a realistic £50,000 to £90,000 OTE.
- Guaranteed minimum commission topping earnings up to at least £38,000 p.a. for the first 6 months.
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Asia Pacific Travel Designer employer: Jacada Travel
Contact Detail:
Jacada Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asia Pacific Travel Designer
✨Tip Number 1
Show your passion for the Asia Pacific region! Share personal travel stories and experiences that highlight your knowledge of the area. This will help you connect with the team and demonstrate your genuine interest in responsible travel.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with discerning guests, it's essential to convey your ideas clearly and effectively. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Familiarize yourself with Jacada's culture and values. Understanding their commitment to wellness, togetherness, and responsible travel will help you align your approach and show that you're a great fit for the team.
✨Tip Number 4
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you've successfully navigated challenges, as this will demonstrate your ability to stay calm under pressure and find creative solutions.
We think you need these skills to ace Asia Pacific Travel Designer
Some tips for your application 🫡
Show Your Passion for Travel: In your application, express your enthusiasm for travel and the Asia Pacific region. Share personal experiences that highlight your knowledge and passion for responsible travel practices.
Highlight Communication Skills: Since the role involves extensive communication with guests, emphasize your excellent verbal and written communication skills. Provide examples of how you've successfully engaged with clients or customers in the past.
Demonstrate Problem-Solving Abilities: Include instances where you've effectively solved challenges or adapted to changing situations. This will showcase your ability to remain calm under pressure and view challenges as opportunities for growth.
Emphasize Team Collaboration: Mention your experience working in teams and how you support colleagues in achieving their goals. Highlight any collaborative projects that demonstrate your ability to work well with others and contribute to a positive team environment.
How to prepare for a job interview at Jacada Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and the Asia Pacific region during the interview. Share personal experiences that highlight your knowledge and love for the area, as this will resonate with the interviewers and demonstrate your genuine interest in the role.
✨Demonstrate Exceptional Communication Skills
Since the role involves communicating with discerning guests, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would engage with guests to understand their needs and how you can provide exceptional customer care throughout their journey.
✨Emphasize Your Problem-Solving Abilities
Be ready to share examples of how you've successfully navigated challenges in previous roles. Highlight your ability to remain calm under pressure and view obstacles as opportunities for growth, which aligns with the company's values.
✨Showcase Your Team Player Attitude
Illustrate your collaborative spirit by discussing past experiences where you supported colleagues or worked effectively within a team. Emphasizing your willingness to help others achieve their goals will align well with the company culture of wellness and togetherness.
