At a Glance
- Tasks: Manage and support trading platforms, providing 1st line client support and collaborating with various departments.
- Company: Join a well-established FinTech exchange in London, known for innovation and cutting-edge technology.
- Benefits: Enjoy competitive salary, flexible hours, private medical insurance, and generous leave policies.
- Why this job: Be part of a diverse team in a forward-thinking company with excellent career progression opportunities.
- Qualifications: 2-5 years experience in FinTech, strong SQL skills, Unix/Linux proficiency, and effective communication abilities.
- Other info: Hybrid role with 2 days remote work; commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Trading Application Support – (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology)
***This is a hybrid role, 2 days remote and 3 days in the office***
Our client actively encourages diversity, equality and inclusion within its workforce and welcomes applications from a diverse background. REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis.
An excellent opportunity has arisen for a Trading Application Support to join a friendly team. Ideally, we seek candidates who have 2-5 years of experience within the FinTech trading support domain. My client is a well-established exchange based in the City, London, and is working with some cutting-edge technologies. This is an excellent opportunity to join an innovative, forward-thinking company within the FinTech/Financial services space. This role offers excellent career progression potential.
The successful candidate will join a supportive team. My client aims to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then my client could be the ideal place for you to develop your career.
Benefits (not exhaustive list):
- Competitive salary
- 25 days annual leave – not including bank holidays
- Private medical insurance
- Flexible working hours
- Company pension
- Group Policies – Life Assurance, Income Protection and Critical Illness
- Discretionary bonus
- Share Incentive Plan
- Electric Car Scheme
- Enhanced Maternity and Paternity Policy
- Workplace Nursery Scheme
- Length of service holiday entitlement
- My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Overview:
The primary responsibilities of the Operations Analyst will be maintaining and running the client exchange platforms. My client is a growing business, and this list of exchanges which the Exchange Operations Team supports may grow in the future. The operations team currently works a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.
Responsibilities and Duties:
- Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.
- Provide 1st line support to connected clients.
- Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms.
- Support the build-out and configuring of new exchange platforms.
- Take a lead role in technology client support, including platform delivery management, support and knowledge transfer.
- Raise and deploy changes to support the day-to-day running of multiple exchange platforms.
- Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified.
- Be a subject matter expert of the exchange platforms offered from a technological perspective.
- Take part in release review meetings prior to upgrades. Actively raise and pursue improvements and changes that will benefit the team and the wider ecosystem.
Experience Essential:
- Degree level qualification and/or 2-5 years of experience.
- Extensive experience using Unix/Linux servers.
- Ability to write advanced SQL queries and a strong understanding of relational databases.
- Scripting experience e.g. bash/shell, python or similar.
- Proficient with Microsoft Excel and other Microsoft Office products.
- Experience with FIX Protocol.
- Proven use of GIT or similar.
- Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience.
- Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes.
- Experience of network support and troubleshooting.
- Exposure to UK and EU equity markets Desired.
- Prior experience in a similar role.
- Knowledge or experience of Grafana.
- Previous experience of Binary Protocols.
- Previous experience of the Atlassian suite of products.
- TCP/UDP knowledge.
Skills:
- Effective communicator.
- Attention to detail, numerate, self-motivated.
- Excellent team player and self-starter.
- Interest in financial markets and the requirements to operate effectively in a highly regulated environment.
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Trading Application Support employer: Chicago Organizing
Contact Detail:
Chicago Organizing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Application Support
✨Tip Number 1
Make sure to familiarize yourself with the FIX Protocol and how it applies to trading applications. Understanding this protocol will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your SQL skills, especially writing advanced queries. Being able to showcase your technical expertise in SQL during discussions can set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with Unix/Linux servers if you haven't already. Practical knowledge in these environments is crucial for the role and can be a great talking point in your conversations with us.
✨Tip Number 4
Network with professionals in the FinTech space, especially those who work in trading application support. Engaging with industry peers can provide insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Trading Application Support
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 2-5 years of experience in the FinTech trading support domain. Detail specific roles and responsibilities that align with the job description, especially your experience with Unix/Linux servers and SQL.
Showcase Technical Skills: Clearly outline your technical skills, particularly your proficiency with FIX Protocol, scripting languages (like bash/shell or Python), and any experience with GIT. Mention your ability to write advanced SQL queries and your familiarity with relational databases.
Demonstrate Communication Skills: Since excellent communication skills are essential for this role, provide examples of how you've effectively communicated technical concepts to non-technical audiences. This could be through previous job experiences or projects.
Express Interest in Financial Markets: Convey your interest in financial markets and your understanding of the requirements to operate in a highly regulated environment. This can help demonstrate your alignment with the company's values and mission.
How to prepare for a job interview at Chicago Organizing
✨Show Your Technical Skills
Be prepared to discuss your experience with SQL, UNIX/Linux, and the FIX Protocol. Bring examples of how you've used these technologies in previous roles, as this will demonstrate your technical proficiency and relevance to the position.
✨Communicate Clearly
Since the role requires explaining technical concepts to non-technical audiences, practice articulating complex ideas in simple terms. This will showcase your communication skills, which are essential for the Trading Application Support position.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully troubleshot issues or improved processes in a production environment. Highlight your analytical thinking and ability to work under pressure, as these are crucial in trading support.
✨Express Your Interest in FinTech
Show enthusiasm for the financial technology sector and the company's innovative approach. Research recent trends in FinTech and be ready to discuss how they might impact the role and the company, demonstrating your passion for the industry.