Quality and Governance Subject Matter Expert

About The Role

Are you an expert on clinical governance regulatory requirements? Lloyds Clinical is seeking a Quality and Governance expert to collaborate closely with internal stakeholders and teams guiding and informing strategic decision-making and regulatory compliance.

Key accountabilities:

• Provide deep regulatory and governance knowledge and insights to support business effectiveness, change, and improvements.
• Consult on projects, offering specialised advice and actionable recommendations.
• Lead functional requirement gathering and work with stakeholders to align changes with business needs.
• Proactively identify potential risks and conduct regular research to stay updated on trends and best practices.
• Pressure test, challenge, and validate ideas and systems to ensure solutions are fit for purpose.
• Support communication and engagement activities and conduct post-implementation assessments.
• Support transformation teams with good project management governance practices.

This is a Hybrid role based in Harlow with the expectation of travel to the office 2 days a week.

Why Lloyds Clinical?

We have a lot to offer to not only the 100,000 patients we support but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy, and warehousing. These roles come with fantastic benefits including:

• 28 days annual leave plus bank holidays.
• Company bonus scheme.
• Outstanding training & development programmes.
• Up to £1200 refer a friend bonus.
• Full support from our employee assistance programme including a health and well-being app.
• Savings and discounts at multiple retailers through our rewards portal.

About You

This role offers a unique opportunity to drive impactful changes, enhance operational efficiencies, and contribute to Lloyds Clinical’s strategic goals. In order to be successful in this role, you will be able to demonstrate skills, knowledge, and experience in the following areas:

• Extensive Compliance, Regulatory understanding and functional area experience within healthcare.
• Experience in assuring large-scale projects, particularly IT and business process transformations.
• Skills in stakeholder communication, engagement, and managing change.
• The ability to influence, engage, and manage expectations across the business.
• Knowledge of project management tools and project governance requirements.
• Ability to dissect complex problems and suggest viable solutions.
• Flexibility and openness to change.

This role would be a mixture of project management and business process governance and would be most suitable for those with a background in clinical projects and healthcare governance.

About Us

At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all, and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.

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