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For Companies At a Glance
- Tasks: Lead your team to deliver top-notch customer service and manage store operations.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy fantastic career growth opportunities and a supportive work environment.
- Why this job: This role offers a chance to make an impact in a fast-paced, rewarding setting.
- Qualifications: Management experience in retail or food service is essential; passion for customer service is a must.
- Other info: Applications go directly to independent franchise owners.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Closing Date: 03/04/2025
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals.
Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?
With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you\’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
You will be primarily responsible for the success of your store – from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction and training/development of employees in line with the Subway brand\’s training requirements – you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
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Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Make sure to highlight your management experience in fast-paced retail environments during your conversations with franchise owners. They are looking for someone who can lead a team effectively, so share specific examples of how you've successfully managed staff and improved store performance.
✨Tip Number 2
Familiarize yourself with the Subway brand and its values. Understanding their commitment to customer service and operational excellence will help you align your approach with what they expect from a Store Manager.
✨Tip Number 3
Network with current or former Subway employees if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Store Manager, which can give you an edge in your discussions.
✨Tip Number 4
Prepare to discuss how you would handle customer complaints and ensure high levels of service. Being able to demonstrate your problem-solving skills and customer service philosophy will resonate well with franchise owners.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Store Manager at Subway. Highlight your relevant experience in retail management, customer service, and team leadership in your application.
Tailor Your CV: Customize your CV to reflect your management experience in fast-paced environments. Include specific examples of how you've successfully led teams, managed inventory, and improved sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a positive work environment. Mention your familiarity with the Subway brand and how you can contribute to its success.
Follow Up: After submitting your application, consider following up with the franchise owner or operator. A polite inquiry about your application status can demonstrate your enthusiasm for the position.
How to prepare for a job interview at Subway
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've successfully motivated and developed your team members in a fast-paced environment.
✨Demonstrate Customer Service Passion
Customer service is key in this role. Share specific examples of how you've handled customer complaints or improved customer satisfaction in your past positions to show your commitment to excellent service.
✨Understand the Subway Brand
Familiarize yourself with Subway's values, menu, and operational standards. Showing that you understand the brand will demonstrate your genuine interest in the position and your readiness to uphold its reputation.
✨Prepare for Operational Questions
Expect questions about inventory management, staff scheduling, and compliance with health and safety regulations. Be ready to discuss your strategies for maintaining operational excellence and profitability in a retail setting.
